Metropolitan Hotels Taksim

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisBahrainisOmanis

What guests love

Guests appreciate the hotel's prime location near Taksim Square and transport links, alongside the friendly and helpful nature of many staff members who provide good service.

• The location is very close to Taksim Square, public transport, and shops.
• Staff members are generally friendly and cooperative, with specific praise for some individuals' attentive service.
• Rooms are clean and spacious, offering ample storage for luggage.
• Guests find the hotel offers good value for the price.

Areas to improve

Some guests experienced disappointing stays due to inconsistent service levels, noting issues with room cleanliness, limited breakfast variety, and small bathroom sizes.

• Certain staff members exhibit rudeness or unprofessional behavior, with some complaints of discrimination.
• Breakfast options are limited and lack variety, with extra charges for some items.
• Rooms and bathrooms are small and dated, lacking some basic amenities.
• There are issues with services like weak Wi-Fi or electricity interruptions.

What guests love

Saudi visitors appreciate the hotel's prime location near Taksim Square and its overall cleanliness.

• The location is very close to Taksim Square.
• The hotel is noted for its good cleanliness.
• Some guests found the room design and size appealing.

Areas to improve

Some Saudi visitors noted cramped room and bathroom spaces, alongside limited breakfast options.

• Rooms and toilets were described as cramped.
• Breakfast was limited and not fresh, with insufficient seating.
• Noise from the buffet area could be heard in lower floor rooms.

What guests love

Emirati guests appreciate the hotel's prime location near Taksim Square and the metro, alongside its general cleanliness and good services.

• The strategic location offers easy access to shopping areas and key restaurants.
• Staff members are friendly and helpful, with specific praise for good individual service.
• Rooms are spacious and clean, providing good value for the price.
• Certain breakfast items, like pastries, were noted positively.

Areas to improve

Some Emirati visitors noted limited breakfast options, extra charges for certain items, and small bathrooms with basic amenities.

• Breakfast variety is limited, lacking some staples, with extra charges for items like omelets.
• Some rooms and bathrooms are small, lacking essential personal care items.
• Access to the hotel was mentioned as slightly difficult due to a slope.
• Comments were made regarding room service quality or the demeanor of some security and reception staff.

What guests love

Kuwaiti guests appreciate the hotel's prime location near Taksim Square and describe the staff as friendly and helpful, noting the daily cleanliness of the rooms.

• The location is very close to Taksim Square.
• Staff members are notably friendly and helpful.
• Rooms are kept clean with daily housekeeping.

Areas to improve

Some Kuwaiti guests expressed disappointment regarding the lack of basic amenities like irons and dental kits, alongside dissatisfaction with the breakfast variety and quality.

• Some rooms are noted as old and in need of renovation.
• Certain rooms lack essential amenities such as an iron.
• Breakfast options were limited and some items incurred extra charges.
• A few guests reported experiencing disrespectful and discriminatory treatment from a staff member.

What guests love

Bahraini guests appreciate the hotel's prime location near Taksim Square, offering convenient access to city exploration. Some staff members were noted for their welcoming demeanor and helpful service.

• The hotel boasts a convenient location very close to the lively Taksim Square.
• Certain reception staff are friendly and provide good service.
• Rooms are spacious, offering ample room for luggage.
• The hotel provides a quiet environment for restful sleep.

Areas to improve

Some Bahraini guests experienced disappointment due to rooms not matching advertised images, small bathrooms, and disruptive noise. Complaints also arose regarding weak Wi-Fi, malfunctioning appliances, and an overall subpar service level.

• Rooms did not match advertised descriptions, and bathrooms were small.
• Persistent noise from the elevator control box in top-floor rooms.
• Wi-Fi service was weak and unreliable.
• Certain in-room electrical appliances did not function properly.
• The overall service quality did not meet expectations.

What guests love

Omani guests appreciate the hotel's convenient location, close to transport hubs and amenities, along with the good standard of cleanliness observed.

• The hotel boasts a strategic location offering convenient access to public transportation.
• Rooms are noted for their high cleanliness and well-maintained standards.
• Staff kindness and helpfulness were positively mentioned.

Areas to improve

Some Omani visitors noted that the hotel appears dated, with mentions of electricity disconnections and poor staff interaction.

• The hotel building itself may present an older appearance.
• Occasional electricity supply interruptions were experienced by guests.
• Concerns were raised regarding the conduct of some staff members.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

Taksim Caddesi Kocatepe Mahallesi No:89/91 Taksim Acıbadem Hastanesi Karşısı Beyoğlu, Beyoglu, 34437 Istanbul, Turkey