Montagna Hera Hotel Taksim

What Arab guests said

🌍All ArabsSaudisKuwaitisOmanis

What guests love

Arab guests appreciate the friendly service from some reception staff, finding the breakfast acceptable, and value the suitable price and overall quiet atmosphere of the hotel.

• Some visitors note the helpfulness and cooperation of the reception team.
• Breakfast is described as simple yet good, offering fair value for the price.
• Guests appreciate the tranquil environment provided during their stay.

Areas to improve

Arab guests encounter challenges with the hotel's location due to steep routes, alongside remarks on the condition of rooms and facilities, and poor maintenance standards.

• Guests find the hotel's location inconvenient due to steep uphill and downhill paths.
• There are complaints regarding the state of some towels and inadequate toilet facilities.
• Visitors reported that hotel maintenance is poor, affecting room and facility quality.

What guests love

Saudi guests appreciated the hotel's quiet atmosphere and found the breakfast to be good.

• Visitors highlighted the peaceful and comfortable environment during their stay.
• The provided breakfast was noted as satisfactory by some guests.
• Some visitors mentioned that the staff were cooperative and helpful.

Areas to improve

Saudi visitors experienced significant dissatisfaction with the hotel, citing poor cleanliness and a lack of basic amenities.

• Guests reported issues with room conditions and furnishings, along with missing essential items.
• Malfunctioning facilities like air conditioning and TVs detracted from the comfort of the stay.
• Breakfast quality was limited and lacked variety, while bathroom and towel cleanliness was poor.
• Staff interactions were described as unprofessional and uncooperative, with communication difficulties.

What guests love

Kuwaiti guests generally found their stay at Montagna Hera Hotel Taksim to be a good experience, appreciating the pleasant atmosphere.

• Kuwaiti visitors noted the friendly and welcoming interactions with hotel staff.
• The overall accommodation received positive feedback from families and couples.
• Guests felt the hotel offered good value during their visit.

Areas to improve

Some Kuwaiti guests noted shortcomings in the hotel's facility maintenance during their stay.

• Visitors encountered issues related to a lack of maintenance in certain hotel areas.
• Maintenance concerns impacted the accommodation experience for some guests.

What guests love

Omani guests found Montagna Hera Hotel Taksim to offer good value for money, appreciating the morning reception service.

• The price is considered reasonable for the services provided.
• The morning reception staff member was praised for their service.
• The hotel offers good value for the cost.

Areas to improve

Some Omani guests experienced challenges with the hotel's location due to its steep access route, along with remarks on the condition of some towels and sanitary facilities.

• The location is difficult to access due to steep inclines.
• Some towels were found to be torn.
• The condition of the toilets required improvement.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

İnönü Mah. Elmadağ Cad. No:64 Şişli, Sisli, 34381 Istanbul, Turkey