Mövenpick Hotel & Thermal Spa Bursa

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainisOmanis

What guests love

Arab guests frequently praise the hotel's attentive service and comprehensive facilities, highlighting the staff's welcoming nature and the cleanliness of the rooms.

• Visitors commend the staff's friendly reception and consistent helpfulness.
• The cleanliness of rooms and common areas is consistently noted as a positive.
• Guests appreciate the use of the thermal pool and the fitness center.
• Rooms are described as spacious, comfortable, and well-equipped.

Areas to improve

A few guests noted areas for improvement, particularly concerning sound insulation and the condition of certain furnishings.

• Window insulation was mentioned as potentially insufficient for blocking street noise.
• Some visitors felt the breakfast selection could benefit from greater variety.
• A few guests found the size or amenities of certain rooms to be less than ideal.

What guests love

Saudi guests generally found their stay at Mövenpick Hotel & Thermal Spa Bursa to be a positive experience, highlighting several key aspects.

• Guests appreciated the hotel's cleanliness throughout the property.
• The staff were frequently noted for their welcoming and helpful demeanor.
• Comfortable beds and well-maintained furniture contributed to a pleasant stay.
• Services such as the spa and valet parking were highlighted as valuable amenities.

Areas to improve

A few Saudi visitors encountered some drawbacks during their stay, with comments focusing on location and specific room amenities.

• The hotel's location was mentioned by some as being less than ideal.
• A few guests found the air conditioning to be not cold enough.
• The king-sized bed was noted by some couples as being too small for comfort.
• One guest reported an uncomfortable experience regarding mixed-gender access in the Turkish bath.

What guests love

Emirati guests found the Mövenpick Hotel & Thermal Spa Bursa to be a hotel of high standards, appreciating its convenient location and professional services that ensure a comfortable stay.

• Guests praised the clean and spacious rooms, noting the comfort of the beds.
• Visitors valued the welcoming and professional staff, particularly their assistance with arranging excursions.
• Facilities like the swimming pool, gym, and thermal waters were highlighted as enjoyable amenities.
• The breakfast was considered good, offering satisfying variety.

Areas to improve

A few Emirati guests encountered minor disturbances during their stay, which slightly impacted their overall experience.

• Some guests noted external noise due to windows not being well-sealed.
• A small number of visitors experienced intermittent power outages.
• Noise disturbances from adjacent rooms, particularly from families with children, were mentioned.

What guests love

Kuwaiti guests generally expressed satisfaction with Mövenpick Hotel & Thermal Spa Bursa, highlighting attentive service and diverse facilities.

• Visitors praised the staff's welcoming attitude and responsiveness, with a special mention for a reception employee.
• The cleanliness of rooms and common areas, including the thermal pool, was appreciated.
• Guests enjoyed the hotel's location and the convenience of free parking.
• The breakfast was described as good, with appreciation for the variety of options.

Areas to improve

A few Kuwaiti guests encountered aspects of their stay that could be improved at the hotel.

• Some noted that the size of certain facilities, like the toilets, was small.
• There were comments regarding the condition of the bed mattresses needing improvement.
• A few guests experienced difficulty controlling room temperature due to needing to request changes from reception.
• Some visitors suggested that breakfast options could offer more variety.

What guests love

Qatari guests generally highlight a positive experience at Mövenpick Hotel & Thermal Spa Bursa, praising the attentive service and comfortable amenities.

• Guests appreciated the friendly and helpful staff who provided assistance and guidance.
• The hotel's cleanliness and good maintenance were valued by visitors.
• Visitors enjoyed the central location, making it convenient for exploring Bursa.
• The breakfast and dining options received praise for their quality.

Areas to improve

While the experience was largely positive, a few Qatari visitors noted minor points regarding breakfast service.

• Some guests observed that certain breakfast restaurant staff lacked warmth and a welcoming demeanor.

What guests love

Bahraini guests found their stay at Mövenpick Hotel & Thermal Spa Bursa to be very comfortable, highlighting the attentive service and friendly staff. The modern rooms also contributed to a pleasant experience.

• Guests praised the helpful and friendly staff, with special mention for the reception team.
• Rooms were described as spacious and modern, contributing to a comfortable stay.
• The overall service and efficient laundry facilities were appreciated by visitors.

What guests love

Omani guests appreciate the hotel's convenient location and easy access, noting the warm rooms and friendly, professional staff who offer helpful service.

• A well-situated property with good accessibility.
• Staff are friendly and professional, providing helpful service.
• Rooms are noted for being warm and comfortable.
• High standards of cleanliness are maintained.

Areas to improve

Some Omani visitors mentioned that the room soundproofing is not ideal, leading to occasional disturbances from external noise or adjacent rooms.

• Soundproofing is not fully effective, allowing some external noise.
• The hotel is located a little distance from the city center.
• Bed sizes were noted as being small by some guests.

Amenities

• Wardrobe or closet
• Terrace
• Fold-up bed
• Clothes rack
• Live music/Performance
• Tour or class about local culture
• Walking tours
• Nightclub/DJ

Where it is

Kukurtlu Mah Cekirge Cad No 81 Osmangazi, 16070 Bursa, Turkey