MY Smart

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisBahrainisOmanis

What guests love

Guests frequently praise the good central location, offering convenient access to dining, shopping, and various attractions.

• The prime location in the heart of the city provides easy walking access to all services and tourist areas.
• Staff friendliness and welcoming service are highlighted, with specific mentions of helpful individuals.
• The overall cleanliness and modern furnishings were noted as positive aspects by many visitors.

Areas to improve

Some guests encountered issues with room maintenance, luggage handling, ventilation, and external noise disturbances.

• Requests for extra blankets or beds were not always met, and parking availability was a concern for some.
• Maintenance issues such as air conditioning leaks or lack of elevators to upper floors were reported.
• A few visitors found rooms smaller than expected, lacking good ventilation, or experienced nighttime noise.

What guests love

Saudi visitors praise the accommodation's prime location, placing them at the heart of activities, shopping, and dining, easily accessible on foot.

• The central location is ideal for proximity to markets, restaurants, and attractions.
• Staff are friendly and helpful, offering a welcoming reception.
• Modern furnishings complement clean and tidy apartments.

Areas to improve

Some Saudi visitors encountered challenges with room service, as requests for extras went unfulfilled, alongside issues with cleanliness and air conditioning maintenance.

• Requests for extra blankets or bedding were not met.
• Room cleanliness issues were noted, including stains on linens.
• Difficulty with luggage handling and a lack of parking were mentioned.

What guests love

Emirati guests praise the central location, finding themselves in the heart of markets and vibrant areas, making it easy to access everything on foot.

• Emirati visitors commend the prime location that places them near all essential destinations.
• Guests appreciate the civilized interaction and attentive service provided by the staff.
• Many guests find the place comfortable and easy to navigate.

Areas to improve

Some Emirati guests noted that the rooms' appearance and finishing require improvement, with some signs of wear and tear present.

• A few visitors pointed out that the rooms' appearance and finishing need more attention.
• Comments were made regarding the absence of suites, with only rooms being available.
• One guest mentioned that the distribution of services and location need review.

What guests love

Kuwaiti guests praise the hotel's convenient location, situated centrally for easy access to amenities and services.

• The hotel's prime location is ideal for exploring the surrounding area.
• Staff members are friendly and offer a warm welcome.
• Numerous shops and restaurants are conveniently located nearby.

Areas to improve

Some Kuwaiti guests noted nighttime disturbances from loud music and issues concerning the doors.

• External noise from loud music was reported as disruptive at night.
• Some guests experienced issues with the doors not functioning properly.
• An inappropriate incident occurred regarding charges for door repairs.

What guests love

Bahraini guests appreciated the accommodation's clean location and attentive service, with special praise for the varied breakfast buffet and helpful staff.

• A convenient and well-located property.
• High standards of cleanliness throughout.
• Friendly and cooperative service from staff members.
• A diverse breakfast buffet offering good choices.

Areas to improve

Some Bahraini guests experienced a slight delay during check-in and noted challenges with elevator access to higher floors.

• A minor delay was encountered during check-in.
• Limited elevator access to the top floors presented a challenge.

What guests love

Omani guests found their stay at MY Smart to be pleasant, appreciating the hotel's convenient location and enjoyable views. The staff's welcoming attitude also contributed positively to their experience.

• The hotel's strategic location offers easy access to dining and shopping areas.
• Views of the public garden added a pleasant dimension to the stay.
• The polite and friendly interactions with staff were well-received.

Amenities

• Toilet paper
• Towels
• Slippers
• Private bathroom
• Toilet
• Hairdryer
• Shower
• Linens

Where it is

Rüstem Paşa Mah, Gazi Paşa Cad. Park Sokak NO:3, 77200 Yalova, Turkey