Narven Wellness & Thermal Hotel
Hotel in Yukarımahalle, Turkey
What Arab guests said
What guests love
Arab guests appreciate the friendly service from staff, particularly at reception, and the enjoyable meals offered by the hotel.
- Visitors praise the spacious and clean rooms, noting the good balconies.
- Guests enjoy the new facilities, including thermal pools and spa, along with free parking.
- The staff's cooperative and respectful interactions are valued, contributing to a pleasant stay.
Areas to improve
Some guests encountered issues with bed comfort and food variety, alongside observations regarding insect management in certain areas.
- A limited selection of food options was noted, particularly for breakfast and dinner.
- Communication challenges with staff and unexpected charges at checkout were mentioned.
- The hotel lacks external landscaping and walking paths, contrasting with its surroundings.
What guests love
Saudi guests appreciate the new hotel and its diverse facilities, including thermal pools and spa, along with the convenience of free parking.
- Visitors praise the hotel's cleanliness and the helpfulness of the staff.
- The thermal pools and spa facilities are highlighted as a pleasant aspect.
- The hotel is noted as being modern with good amenities.
Areas to improve
Some Saudi visitors encountered limitations with food choices, experienced communication challenges with staff, and were surprised by unexpected charges upon departure.
- Breakfast and dinner options were found to be limited.
- Some communication issues with the hotel staff were noted.
- Unexpected charges appeared during the checkout process.
What guests love
Kuwaiti guests appreciated the friendly service from the staff, particularly at reception, and enjoyed the delicious food offered.
- Staff, especially at reception, are very welcoming.
- The quality of the food served is good.
- Rooms are spacious and clean with pleasant balconies.
Areas to improve
Some Kuwaiti guests noted issues with cleanliness in the reception area and a lack of outdoor landscaping and walking paths around the hotel.
- Flies were present in the reception area.
- There is a lack of external landscaping.
- No walking paths are available outside the hotel.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
Show all amenities (60)
- Hairdryer
- Bath
- Shower
- Linens
- Wardrobe or closet
- Extra long beds (> 80 inches)
- View
- Outdoor fireplace
- Picnic area
- Outdoor dining area
- Outdoor furniture
- Patio
- Balcony
- Terrace
- Garden
- Electric kettle
- Socket near the bed
- Clothes rack
- Ski school
- Ski storage
- Bicycle rental
- Live sports events (broadcast)
- Live music/Performance
- Tour or class about local culture
- Bike tours
- Walking tours
- Pool table
- Skiing
- Desk
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
- Coffee house on site
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Invoice provided
- Lockers
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Express check-in/out
- 24-hour front desk
- Kids' club
- Family rooms
- Babysitting/Child services
- Fax/Photocopying
Where it is
Demirciler Köyü Yolu, 14030 Yukarımahalle, Turkey