Naz City Hotel Taksim - Special Category

What Arab guests said

🌍All ArabsSaudisEmiratisBahrainisOmanis

What guests love

Arab guests frequently praise the hotel's attentive service and strategic location near Taksim Square, highlighting the cleanliness and comfort of the rooms.

• Staff members are consistently noted for their kindness and helpfulness, contributing to a pleasant stay.
• The hotel's proximity to Taksim Square and transport links is a significant advantage for visitors.
• Rooms are described as clean and spacious, offering a comfortable environment.
• Amenities such as the shuttle service are appreciated as a valuable addition.

Areas to improve

Some Arab guests encountered issues with the shuttle service, noting a change in fees and unexpected charges, alongside concerns regarding pool maintenance.

• The shuttle service fee changed from free to paid, surprising some visitors.
• Guests experienced issues with pool availability due to maintenance closures.
• The route to the hotel is noted as being uphill and requiring effort.
• Minor concerns were raised about room cleaning and the occasional lack of water provision.

What guests love

Saudi visitors appreciated Naz City Hotel Taksim's convenient location near Taksim Square, praising the cleanliness and spaciousness of the rooms.

• Guests highlighted the staff's friendly and helpful nature, noting their willingness to assist.
• The hotel's facilities, including the gym and pool, were seen as a valuable addition to the stay.
• Many appreciated the availability of a convenient shuttle service to key tourist areas.

Areas to improve

Some Saudi visitors expressed disappointment regarding certain services, particularly changes in shuttle policy and facility availability.

• An increase in the shuttle service cost from free to a charged fee was noted.
• Some guests encountered issues with the swimming pool being closed for maintenance during their stay.
• A few mentioned that breakfast could be improved and suggested greater flexibility from some staff members.

What guests love

Emirati guests find the hotel to be a great value, appreciating its proximity to Taksim and the well-priced connected rooms suitable for families.

• The hotel offers good quality that exceeds expectations for the price paid.
• Its location is conveniently close to Taksim Square, aiding exploration.
• Connected rooms are noted as a good family option for their value.

Areas to improve

Some Emirati guests noted aspects of discomfort, including cleaning issues and unsupportive pillows, alongside challenges with the hotel's location accessibility.

• Some concerns were raised regarding cleanliness and the lack of provided water.
• Pillows were described as flimsy and uncomfortable.
• Accessing the hotel involves a tiring climb in an older neighborhood.

What guests love

Bahraini guests consistently praise the hotel for its attentive service and comfortable rooms, often considering it their top choice for repeat visits.

• Staff are commended for their consistent friendliness and helpfulness.
• Rooms are noted as being clean and comfortable.
• Guests appreciate the good location and complimentary shuttle service.
• Many consider it their preferred destination for stays.

Areas to improve

Some Bahraini guests encountered an issue with water not being provided, even during repeat stays.

• A lack of water provision was noted.

What guests love

Omani guests appreciate the hotel's prime location near attractions and the friendly, helpful service provided by the staff.

• Strategic location offering easy access to key sites.
• Cleanliness of rooms and hotel facilities.
• Complimentary shuttle service to select destinations.
• Good breakfast options.

Areas to improve

Some Omani visitors noted that room service and food did not meet expectations, with prices considered high for the quality offered.

• Room service quality could be improved.
• Food quality was average and overpriced.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

Kocatepe Mah. Irmak Cad. No:44 46 Taksim , Beyoglu, 34437 Istanbul, Turkey