New Balturk Villas Sapanca

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQataris

What guests love

Arab guests praise the villas for their beauty and tranquility, with special appreciation for the staff's welcoming and cooperative demeanor, fostering a sense of comfort.

• The villas are noted for their cleanliness and spaciousness, offering comfortable areas for family stays.
• Guests commend the staff's friendliness and prompt responses to their requests and needs.
• The high level of privacy provided by the villas is valued, enhancing the relaxation experience.
• The pleasant location and views are highlighted, adding to the overall stay.

Areas to improve

Some guests encountered minor maintenance issues, noted the location's distance from amenities, or experienced intermittent problems with essential facilities.

• A few guests mentioned the need for minor maintenance work within the villas.
• The villas' location is noted as being distant from essential services, requiring a car.
• Intermittent issues with water or electricity availability were reported during stays.
• Some reviews mentioned unpleasant odors or occasional insect presence.

What guests love

Saudi guests praise the villas for their cleanliness and comfort, with special commendation for the staff's cooperative and polite nature, providing attentive service.

• The villas are noted for their high level of cleanliness and good organization, ensuring a comfortable stay.
• Guests frequently highlight the staff's professionalism and helpfulness, particularly in responding to requests.
• The property offers a high degree of privacy and pleasant views, along with well-equipped facilities.
• A convenient location near essential services and dining options is often mentioned as a positive aspect.

Areas to improve

Some Saudi guests noted minor maintenance needs in the villas and pointed out issues with the location being distant from essential services.

• Minor issues such as water leakage, insect entry, and a need for slight maintenance were observed.
• Certain villas could benefit from updates to their interior design or decor, according to feedback.
• The distance from essential services is highlighted as an inconvenience for those without private transportation.
• Occasional unpleasant odors in bathrooms or recurring water interruptions were mentioned by some visitors.

What guests love

Emirati guests praise the villa's beauty and cleanliness, with special appreciation for its convenient location near essential services.

• The villa features new and clean furnishings for a comfortable stay.
• Beautiful views and spacious rooms enhance the appeal of the property.
• Guests commend the warm hospitality provided by the staff.

Areas to improve

Some Emirati guests noted a scarcity of essential supplies within the villa and the occasional presence of insects.

• A shortage in cleaning supplies, towels, and tissues was observed.
• Insects may appear from outside, suggesting windows be kept closed.
• Some guests did not provide any negative feedback.

What guests love

Kuwaiti guests found the villas to be spacious and clean, appreciating the location, beautiful views, and privacy. Many also praised the staff's polite and welcoming demeanor, contributing to an enjoyable stay.

• The villa's spaciousness, organization, and high level of cleanliness.
• The prime location, lovely views, and complete privacy.
• The polite and friendly service from the reception staff.

Areas to improve

Some Kuwaiti guests encountered challenges regarding nearby services, noting the necessity of a car due to the elevated location. A few also reported issues with water and electricity outages, a non-functional generator, and slow responses to certain requests.

• The need for a car due to the elevated location and lack of nearby amenities.
• Problems with water and electricity outages and the generator's unreliability.
• Delays in fulfilling some requests and unavailability of certain basic facilities.

What guests love

Qatari guests found their stay at the villas to be generally pleasant, appreciating various aspects of their experience.

• Guests expressed satisfaction with all elements of their stay.
• Families enjoyed their time at the villas.
• The overall accommodation experience was positive.

Areas to improve

Some Qatari guests encountered issues with electricity outages, which affected their comfort during their stay.

• Guests experienced prolonged periods of power interruption.
• The resolution of electrical problems took a considerable amount of time.
• This issue impacted the experience for some families.

Amenities

• Dining table
• Coffee machine
• Cleaning products
• Toaster
• Stovetop
• Kitchenware
• Electric kettle
• Kitchen

Where it is

Kırkpınar Soğuksu Mah. Bağdat Cad. No:90/9 Sapanca/Sakarya, 54600 Sapanca, Turkey