New Inn Hotel Old Town

What Arab guests said

🌍All ArabsSaudisEmiratisOmanis

What guests love

Arab guests frequently praise the hotel's attentive service and the friendly, helpful staff who consistently offer assistance with a smile.

• Visitors appreciate the warm welcome and high level of professionalism from the staff.
• The hotel's location is considered very good, close to dining and transport links.
• Rooms are noted for being clean, spacious, and featuring modern bathrooms.
• Guests value the attention to detail and extra services provided.

Areas to improve

A few guests noted areas for improvement, including pillow quality and air conditioning effectiveness.

• Some pillowcases were observed to have stains.
• Air conditioning was found to be weak in certain rooms during warm weather.
• The hotel lacks a 24-hour restaurant service.
• Breakfast variety could be enhanced.

What guests love

Saudi guests appreciate the hotel's prime location near key amenities and the consistently welcoming and helpful staff.

• The hotel's strategic location and accessibility are frequently praised.
• Staff friendliness and professionalism are highlighted, with specific mentions of helpfulness.
• Rooms are noted as clean and comfortable, offering pleasant views from the terrace.

Areas to improve

Some Saudi visitors noted areas for improvement, including air conditioning effectiveness and breakfast variety.

• Air conditioning was found to be less effective in some rooms during hot weather.
• Suggestions were made to enhance breakfast variety for longer stays.
• The absence of a 24-hour on-site restaurant was mentioned.

What guests love

Emirati guests appreciate the attentive service and helpful staff at New Inn Hotel Old Town, noting the pleasant new decor and comfortable amenities.

• Reception staff, like Mr. Mohamed Ibrahim, are highlighted for their welcoming nature and good service.
• The hotel's recent renovations and relaxing decor were praised for creating a pleasant atmosphere.
• The location is noted as convenient for accessing nearby restaurants and family visits.
• The Turkish bath offered a good experience for some visitors.

Areas to improve

Some Emirati guests experienced disturbances from smoke odors within the hotel, alongside comments regarding housekeeping standards and certain aspects of breakfast.

• Smoke from the ground floor cafe caused annoyance, particularly during evening hours.
• There were remarks concerning the housekeeping service and the quality of breakfast.
• The hotel is considered pricey given the lack of room service.
• Rooms facing the main road can be noisy if windows are open.

What guests love

Omani guests appreciate the hotel's high cleanliness and the staff's kindness, noting the comfortable rooms and modern bathrooms.

• Rooms are spacious and clean with modern bathrooms.
• Staff are kind and provide attentive service.
• The hotel is generally clean with good dining options nearby.
• The ground floor coffee shop is a pleasant spot.

Areas to improve

A few Omani guests noted minor issues that could be improved.

• Stains were observed on pillowcases.
• Noise from the main street at night was mentioned.

Amenities

• Toilet paper
• Towels
• Towels/sheets (extra fee)
• Bath or shower
• Slippers
• Toilet
• Free toiletries
• Bathrobe

Where it is

24 Adnan Menderes Bulvarı, Fatih, 34080 Istanbul, Turkey