Nordstern Hotel Galata
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests frequently praise the hotel's convenient location and captivating views, complemented by the friendly and helpful staff who contribute to a pleasant stay.
- The hotel boasts a prime location, offering convenient access to attractions.
- Views from rooms or the rooftop provide memorable and striking scenery.
- Guests often commend the staff's welcoming demeanor and helpfulness.
Areas to improve
Some guests report a decline in room cleanliness, a pressing need for facility and furniture renovation, and issues with air conditioning and water services.
- Concerns were raised regarding insufficient cleanliness in rooms and on linens.
- Rooms and furnishings appear dated and require refurbishment and maintenance.
- Several visitors encountered operational problems such as malfunctioning air conditioning or lack of hot water.
What guests love
Saudi guests frequently highlight the hotel's convenient location, which provides convenient access to attractions, and commend the helpfulness of the staff.
- The hotel's prime location is a significant advantage for visitors.
- Staff members are noted for their welcoming attitude and assistance.
- Some rooms offer pleasant views, and breakfast provides satisfactory options.
- Cleanliness and room quality were positively mentioned by some.
Areas to improve
Some Saudi visitors noted that the hotel requires updates in rooms and maintenance, with comments regarding cleanliness levels and air conditioning performance.
- Rooms appear dated and in need of furniture and linen refurbishment.
- Issues with room cleanliness were observed, such as hair on bedding.
- Air conditioning performance was reported as weak or non-functional in some rooms.
- Damaged curtains impacted sleep quality due to light leakage.
What guests love
Kuwaiti guests praise the hotel's convenient location and mesmerizing views from rooms and the rooftop, alongside the wonderful staff.
- The location is perfect with charming views.
- Staff members are very friendly and helpful.
- Guests enjoyed the vistas from rooms and the rooftop.
Areas to improve
Some Kuwaiti guests noted that the rooms require significant renovation, with remarks on basic cleanliness and breakfast variety.
- Rooms are old and need major updating.
- Cleanliness was a concern for some visitors.
- The breakfast buffet offered limited choices.
- There were issues with elevator maintenance.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
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- Shower
- Linens
- Wardrobe or closet
- Extra long beds (> 80 inches)
- City view
- Outdoor furniture
- Terrace
- Cleaning products
- Electric kettle
- Clothes rack
- Live music/Performance
- Cooking class
- Tour or class about local culture
- Happy hour
- Themed dinners
- Bike tours
- Walking tours
- Horseback riding
- Hiking
- Fishing
- Tennis court
- Desk
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- TV
- Fruit
- Wine/Champagne
- Special diet meals (on request)
- Snack bar
- Minibar
- Public transit tickets
- Lockers
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Kid-friendly buffet
- Kids' meals
- Bowling
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Business center
- Fire extinguishers
- CCTV outside property
Where it is
Arap Camii Mah. Tersane Cad. No: 5 Karaköy Meydanı / Beyoğlu, Beyoglu, 34421 Istanbul, Turkey