Nova Uzungöl

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisOmanis

What guests love

Guests frequently praise the accommodation's convenient location near Uzungöl lake and amenities, alongside the cooperative and helpful staff.

• The strategic location, offering easy access to the lake, markets, and restaurants, is appreciated.
• Staff members, particularly Yousif, are often commended for their good manners and consistent assistance.
• Spacious apartments with features like integrated kitchens and multiple bathrooms are well-regarded.
• Many visitors enjoy the pleasant views from the balconies.

Areas to improve

Some guests noted issues concerning cleanliness, facility maintenance, occasional staff unavailability, and sound insulation.

• Observations were made regarding the cleanliness level in some rooms and bathrooms, and the need for facility repairs.
• Some guests reported a lack of staff availability during early check-out times.
• A few visitors mentioned sound insulation problems between rooms, leading to disturbances.
• It was noted that some rooms lacked adequate ventilation or experienced unpleasant odors.

What guests love

Saudi guests praise the accommodation's convenient location near Uzungöl Lake and amenities, alongside the warm and welcoming service provided by the staff.

• The location is strategic, close to the lake, markets, and restaurants.
• Staff interactions are friendly and helpful, with special mention for Youssef.
• Rooms are spacious, clean, and offer pleasant views.
• Parking is available and easily accessible.

Areas to improve

Some Saudi guests noted areas needing improvement in cleanliness, furniture updates, and maintenance issues within the bathrooms.

• Cleanliness in certain areas requires more attention.
• Furniture and furnishings appear dated and could benefit from renewal.
• There are comments regarding bathroom maintenance, such as leaks or malfunctions.
• Some rooms lack adequate sound insulation.

What guests love

Emirati guests appreciate the pleasant location of the apartments, offering nice views of the green mountains and surrounding areas, with convenient access to the lake and natural landscapes.

• The accommodation boasts a good location amidst green spaces with scenic mountain views.
• Convenient parking facilities are available at the hotel.
• Check-in and check-out procedures for the apartments are straightforward.

Areas to improve

Some Emirati guests encountered challenges with early check-out due to unavailable reception staff, alongside comments regarding the need for daily cleaning or requesting services from a separate reception area.

• Lack of reception staff availability during early morning check-outs.
• Need to request cleaning services or amenities from the reception.
• Accessing the hotel's parking area requires some caution.

What guests love

Kuwaiti guests appreciate the hotel's prime location and beautiful views of Uzungöl, noting its convenient facilities and comfortable stay.

• Apartments are noted for their spaciousness and well-equipped nature.
• Visitors praise the cleanliness and the attractive natural surroundings.
• Staff, particularly Youssef, are thanked for their helpfulness and responsiveness.
• The hotel is a preferred choice for its comfort and proximity to amenities.

Areas to improve

Some Kuwaiti guests encountered issues with cleanliness, limited parking, and problems with air conditioning and bathroom amenities.

• Some guests expressed dissatisfaction with the general cleanliness standards.
• The air conditioning was noted as not functioning effectively in certain rooms.
• Visitors mentioned that the parking spaces were narrow and difficult to use.
• Concerns were raised about bathroom ventilation and inconsistent water temperature control.

What guests love

Qatari visitors appreciated the accommodation's tranquil location near the lake, noting its clean and modern facilities.

• The prime location close to the lake offers relative quietness.
• Rooms are clean, modern, and comfortable.
• Staff are very cooperative, especially Yousif.

Areas to improve

Some Qatari visitors encountered issues with cleanliness, reporting unpleasant odors and stains, alongside a lack of air conditioning.

• Cleanliness levels were poor, with odors and stains noted on linens.
• Air conditioning was absent and fans were difficult to obtain.
• Daily cleaning was insufficient, requiring extra effort from guests.

What guests love

Omani guests appreciate the hotel's convenient location near services and the lake, complemented by the refined and friendly treatment from the reception staff.

• The location is comfortable and close to amenities and recreational activities.
• The refined service and constant smiles from staff leave a good impression.
• Some rooms are noted for their cleanliness and nice views, with bathrooms equipped with bidets.

Areas to improve

Some Omani guests encountered challenges regarding room cleanliness, cramped spaces, and the absence of certain essential services.

• There were remarks about room and towel cleanliness, as well as cramped and poorly ventilated bathrooms.
• Some rooms experienced noise from lift machinery or frequent power outages.
• The hotel lacks some services like breakfast or laundry, and some bathrooms are without extractor fans.

Amenities

• Dining table
• Cleaning products
• Stovetop
• Oven
• Kitchenware
• Electric kettle
• Kitchen
• Microwave

Where it is

Dursun Ali Inan cd. no:60/1 uzungöl mh., 61940 Uzungöl, Turkey