Novotel Gaziantep
Hotel in Gaziantep, Turkey
What Arab guests said
What guests love
Arab guests appreciate the hotel's prime location near shopping centers and attractions, alongside the quality of breakfast and the friendly restaurant staff.
- The strategic location offers easy access to malls and sights.
- Breakfast received notable appreciation from many visitors.
- Restaurant staff provide warm and good service.
Areas to improve
Some Arab guests encountered issues with room cleanliness, air conditioning functionality, and communication challenges with certain reception staff, alongside varied breakfast quality.
- Concerns were noted regarding the cleanliness of some rooms.
- Inconvenient air conditioning settings were a point of complaint.
- Some reception staff experienced communication difficulties in English.
- Unwanted external noise was reported by guests.
What guests love
Emirati guests found the hotel's location convenient and appreciated the breakfast offerings during their stay.
- The hotel's location is convenient for easy access.
- Breakfast options were appreciated by visitors.
- Some guests noted good service.
Areas to improve
Some Emirati visitors encountered issues with cleanliness and staff professionalism, alongside communication challenges with certain receptionists.
- Cleanliness standards were noted as needing improvement.
- Some reception staff had limited English proficiency.
- Concerns were raised about the professionalism of certain staff members.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
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- Shower
- Wardrobe or closet
- Outdoor fireplace
- Outdoor furniture
- Sun deck
- Terrace
- Garden
- Cleaning products
- Electric kettle
- Socket near the bed
- Clothes rack
- Desk
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Wine/Champagne
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Restaurant
- Tea/Coffee maker
- Invoice provided
- Lockers
- Private check-in/out
- Concierge
- Baggage storage
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Kids' meals
- Indoor play area
- Playground
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- Key access
- 24-hour security
- Safe
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
Where it is
Istasyon Cad. No:76/A Sehit Kamil, 27400 Gaziantep, Turkey