Novotel Kayseri
Hotel in Kayseri, Turkey
6.9
ArabScore
Arab reviewsHow many Arab travelers reviewed this stay — Few, Several, or Many. Shows review volume (how solid the ArabScore is), not the rating.Few reviews
1 / 37
Sleeps 14 6 beds
What Arab guests said
What guests love
Arab guests appreciated the hotel's location and basic amenities, noting good value for money and a pleasant breakfast.
- The hotel is considered good value for the money spent.
- Guests liked the hotel's location and the availability of parking.
- The morning breakfast and the quiet atmosphere were praised.
Areas to improve
Some guests experienced difficulties reaching hotel staff and receiving assistance, alongside issues with room requests not being met.
- Some guests found it difficult to get a response when calling.
- Visitors reported a lack of staff cooperation in providing help.
- A smoking room was assigned to a guest who requested a non-smoking room.
What guests love
Saudi visitors appreciated the hotel's quiet location, enjoying the available parking and the morning breakfast.
- Guests liked the hotel's convenient location.
- The availability of parking was appreciated.
- Visitors enjoyed the peaceful atmosphere of the place.
Areas to improve
Some Saudi visitors experienced difficulties in getting assistance, with unanswered phone calls and uncooperative staff.
- Guests found that phone inquiries were not addressed.
- Visitors encountered a lack of staff cooperation.
- A smoking room was provided despite a non-smoking request.
6.9
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Other ratings
Booking 8.2
Amenities
- Toilet paper
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Show all amenities (60)
- Linens
- City view
- Mountain view
- View
- Outdoor furniture
- Terrace
- Garden
- Electric kettle
- Clothes rack
- Ski rental on site
- Ski storage
- Playground
- Skiing
- Desk
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Coffee house on site
- Fruit
- Wine/Champagne
- Kid-friendly buffet
- Kids' meals
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Concierge
- Baggage storage
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Indoor play area
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- 24-hour security
- Safe
- Shuttle service
- Shared lounge/TV area
- Designated smoking area
Where it is
Yenipervane Mah. Kocasinan Bulvari No:163 Kocasinan, 38110 Kayseri, Turkey
Nearest airport
Kayseri · ~4 km
6.9 Few reviews