Oksijen Zone Hotel & Spa - Full Board Plus

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainisOmanis

What guests love

Guests frequently praise the hotel's strategic location near ski slopes and winter activities, alongside the staff's welcoming and friendly demeanor.

• The prime location, close to the teleferique and snow activities, is appreciated.
• Staff members are often commended for their warm hospitality and helpful attitudes.
• The quality and variety of breakfast offerings are highlighted as a significant positive aspect.
• Visitors noted the hotel's cleanliness and pleasant atmosphere.

Areas to improve

Some guests express dissatisfaction with small room sizes and high prices relative to value, alongside certain service and comfort-related issues.

• Many visitors noted the small room dimensions and perceived poor value for money.
• Concerns were raised regarding the unhelpful or rude behavior of some reception staff.
• Guests reported issues with room temperature being too high and difficult to regulate.
• Comments were made about limited food options or the high cost of certain extra services.

What guests love

Saudi visitors praise the hotel's strategic location, particularly its proximity to ski slopes and cable cars, making it an ideal base for winter sports enthusiasts.

• Many guests appreciate the beautiful natural views from the rooms, especially the snowy landscapes.
• The friendly and helpful demeanor of some staff members is frequently noted, with specific thanks extended to those who assisted.
• The food, particularly the breakfast buffet, is described as good and varied, catering to different tastes.

Areas to improve

Some Saudi visitors encountered challenges related to cramped room sizes, alongside negative experiences with certain reception staff who were perceived as rigid or impolite.

• Guests reported that rooms were very small and did not match the price paid.
• Some experienced poor treatment or inflexibility from reception staff during check-in or check-out.
• Issues were mentioned regarding cleanliness in certain room areas or unpleasant odors, as well as high room temperatures.

What guests love

Emirati guests appreciate the hotel's prime location near ski lifts and praise the delicious food, particularly breakfast, and the welcoming staff.

• The hotel's strategic location is ideal for ski enthusiasts, being close to the chairlift station.
• The restaurant offers very good food, with breakfast selections being a highlight for many.
• Staff members are noted for their helpfulness and friendly demeanor, contributing to a pleasant stay.
• Some rooms feature smart TVs, adding a modern touch to the accommodation.

Areas to improve

Some Emirati guests encountered issues with small room sizes, high prices for services like water and shisha, and noted limitations in meal variety and quality for full board options.

• Rooms were described as very small and uncomfortable, with ventilation issues and excessive warmth.
• Guests noted that prices for extra services, such as bottled water and adapters, were high.
• The meal options for the full board package were limited and repetitive, especially for lunch and dinner.
• Concerns were raised regarding the behavior of some staff members, with experiences sometimes feeling unwelcoming.

What guests love

Kuwaiti guests appreciated the hotel's convenient location close to various services and highlighted the delicious and varied food offerings.

• Visitors enjoyed the diverse and tasty selection of dishes for breakfast, lunch, and dinner.
• Staff were noted for their helpfulness, quick service, and welcoming attitude.
• The hotel's central position provides convenient access to nearby restaurants and cafes.

Areas to improve

Some Kuwaiti guests encountered issues with room size and amenities, alongside minor concerns regarding initial reception service.

• A few visitors mentioned that the room and bathroom sizes were small.
• There were comments regarding the absence of air conditioning at times.
• Some guests felt the reception service was not sufficiently welcoming upon arrival.

What guests love

Qatari guests appreciate the hotel's prime location near key attractions and highlight the good variety and quality of breakfast offerings.

• The hotel's location is ideal, close to all activities.
• Breakfast variety and quality were well-received by visitors.
• The restaurant's pleasant view enhanced the dining experience.

Areas to improve

Some Qatari visitors noted the high cost of the stay and experienced issues with room temperature control, leading to overheating.

• The cost of the accommodation was considered high.
• Difficulty in controlling room temperature impacted comfort.
• Experiencing excessive heat within the rooms was a concern.

What guests love

Bahraini guests found the hotel and its facilities to be beautiful, appreciating the flexibility offered with check-out times.

• The hotel's facilities and rooms were noted as beautiful.
• Some staff members were friendly and welcoming.
• Flexibility with check-out times was appreciated.

Areas to improve

Bahraini guests encountered service challenges upon arrival and in the restaurant, alongside concerns regarding room cleanliness.

• Guests reported a lack of assistance with luggage upon arrival.
• Breakfast and restaurant service were described as poor.
• Room cleaning service was found to be lacking, affecting the availability of essentials.

What guests love

Omani guests praise the hotel as a distinguished destination, offering a elegant stay that blends elegance with high standards of cleanliness.

• Rooms feature modern design and stunning mountain views, with contemporary furnishings and comfortable beds.
• Staff provide professional and friendly service, showing particular attention to guest requests.
• Guests enjoy diverse food and beverage options, including rich buffets and complimentary refreshments.
• The hotel offers various entertainment facilities, including games for adults and children, and a comprehensive spa.

Areas to improve

Some Omani visitors noted a lack of activities and extreme quietness in the hotel's surroundings, particularly after evening.

• Some privacy concerns were raised, with staff entering rooms without prior permission on two occasions.
• The area around the hotel appears quiet and deserted, with few open spaces or external events.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

ULUDAĞ GELİŞİM BÖLGESİ NO:31 Osmangazi, 16340 Uludag, Turkey