Ortakoy Aysem Sultan Hotel
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests frequently praise the hotel's convenient location, conveniently situated near essential services and attractions, complemented by the staff's warm and helpful demeanor.
- The location is strategic, close to the sea, restaurants, and shops.
- Staff members are friendly and cooperative, offering valuable assistance.
- The hotel is clean and quiet, with fast and reliable internet.
- The surrounding area is safe and pleasant for walking and shopping.
Areas to improve
A few guests encountered issues related to the building's condition or room amenities, such as poor sound insulation or outdated facilities, which impacted their stay.
- Some rooms lack adequate sound insulation, allowing noise to be heard.
- A few guests noted that the building is older and requires facility updates.
- One family experienced an issue with room allocation in the main building.
- Some complaints mentioned insufficient heating or cooling in the rooms.
What guests love
Saudi guests appreciate the hotel's convenient location, proximity to amenities, and the friendly, helpful staff.
- The hotel boasts a prime location, conveniently close to dining and shopping areas.
- Staff members are noted for their welcoming attitude and willingness to assist.
- The property is clean and quiet, offering a pleasant stay.
- Good WiFi connectivity is available.
Areas to improve
Some Saudi guests noted the hotel's age, mentioning issues with sound insulation and bed comfort.
- Sound insulation between rooms could be improved.
- A few guests found the beds to be uncomfortable.
- The hotel shows signs of age and could benefit from updates.
What guests love
Emirati guests praise the hotel's convenient location, close to key attractions and dining, along with the staff's helpful and kind demeanor.
- The location is strategic, near the Bosphorus and vibrant areas.
- Staff interactions are very friendly and welcoming.
- Restaurants and services are conveniently located nearby.
Areas to improve
Some guests encountered issues with room cleanliness and experienced significant cold drafts from bathroom windows, particularly during showers.
- Cleanliness in certain rooms was not satisfactory.
- Air drafts from bathroom windows caused discomfort.
- Air conditioning issues and heat were noted.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Show all amenities (60)
- Shower
- Linens
- Wardrobe or closet
- Outdoor furniture
- Terrace
- Garden
- Shared kitchen
- Cleaning products
- Electric kettle
- Tour or class about local culture
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
- Breakfast in the room
- Minibar
- Tea/Coffee maker
- Public transit tickets
- Invoice provided
- Lockers
- Private check-in/out
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- Family rooms
- Indoor play area
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
- 24-hour security
- Safe
- Shuttle service
- Grocery deliveries
- Shared lounge/TV area
- Vending machine (drinks)
- Designated smoking area
- Air conditioning
- Heating
- Packed lunches
- Soundproof rooms
- Ironing facilities
Where it is
Cevirmeci Sok No 4 Ortakoy/Besiktas, Besiktas, 34400 Istanbul, Turkey