Özen Villa Uzungöl

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainisOmanis

What guests love

Guests frequently praise the elevated location offering beautiful panoramic views of the lake and valley, complemented by a peaceful and relaxing atmosphere.

• The stunning natural scenery and tranquil environment are consistently highlighted.
• Staff members are often described as friendly and helpful, with specific mentions of Omar and Mohammad.
• The cleanliness and spaciousness of the apartments are noted as positive aspects.
• The breakfast provided is generally considered good and satisfactory.

Areas to improve

Some guests encountered issues with facility cleanliness, maintenance problems, and incomplete apartment amenities, which impacted their overall stay.

• Complaints about unpleasant odors, particularly from bathrooms and ventilation issues, were recurrent.
• Several visitors reported the presence of insects and bees inside the apartments, causing disturbance.
• Guests mentioned a lack of kitchen supplies, such as cooking utensils and crockery.
• Maintenance concerns were raised, including broken windows, low ceilings, and outdated furniture.
• Some visitors noted the difficulty of walking to the lake due to steep inclines.

What guests love

Saudi guests frequently praise the stunning location of the apartments, highlighting the beautiful and captivating views of Uzungöl Lake.

• The picturesque natural scenery and panoramic vistas of the lake and surrounding mountains are appreciated.
• Many visitors commend the staff for their welcoming hospitality, friendly demeanor, and helpfulness.
• The provided breakfast is often described as good and tasty, with some mentioning varied options.
• Spacious living areas and private balconies are noted as positive features of the accommodation.

Areas to improve

Some Saudi guests encountered issues related to facility cleanliness, furniture quality, and operational challenges during their stay.

• Several visitors reported unpleasant odors in bathrooms or ventilation problems.
• The presence of insects and cockroaches in some apartments was noted, impacting the overall experience.
• Concerns were raised about insufficient privacy in ground-floor units or noise disturbances.
• Feedback included comments on rooms not being ready upon arrival or a lack of basic amenities like kitchenware or irons.

What guests love

Emirati guests frequently praise the villa's elevated location offering stunning views of the lake and valley, alongside good cleanliness and friendly staff service.

• Enjoyed panoramic views from the balcony overlooking picturesque natural scenery.
• Found the accommodation to be generally clean and well-maintained.
• Appreciated the pleasant and cooperative interactions with staff members.
• Valued the peaceful atmosphere experienced throughout their stay.

Areas to improve

Some Emirati guests encountered maintenance issues, including non-functional jacuzzis and a lack of air conditioning, alongside concerns about bathroom odors and limited kitchen amenities.

• The absence of air conditioning and fans led to uncomfortable sleeping conditions.
• Low ceilings in some areas caused inconvenience, and privacy was a concern for ground-floor units.
• Kitchen areas were often sparsely equipped, lacking necessary appliances or utensils.
• Maintenance needs were noted, along with occasional unpleasant smells in the bathrooms.

What guests love

Kuwaiti guests found Özen Villa to be a pleasant retreat, appreciating its tranquil atmosphere and the helpfulness of the staff. The villa offers a peaceful setting for relaxation.

• Kuwaiti visitors praised the welcoming hospitality and the very helpful staff.
• The quietness and beauty of the location were appreciated, making it ideal for meditation and relaxation.
• The villa was described as clean and new, with reasonable breakfast service provided.

What guests love

Qatari guests appreciated the villa's prime location near the lake, its stunning natural views, and the staff's welcoming hospitality and helpfulness.

• The location is perfect, close to the lake with beautiful views.
• Staff members were very friendly and helpful.
• Apartments are clean, spacious, and well-equipped.
• Enjoyed the peaceful and comfortable atmosphere amidst nature.

Areas to improve

Some Qatari guests noted safety concerns due to damages like broken glass and unsecured furniture, alongside inaccuracies in facility descriptions.

• Safety concerns arose from broken glass and unsecured furniture.
• Certain facilities were non-operational or misrepresented.
• Housekeeping service was not as consistently provided as advertised.

What guests love

Bahraini visitors appreciated the villa's convenient location and found the staff to be very cooperative and welcoming.

• The villa's location was noted as very good and peaceful.
• Guests highlighted the staff's helpfulness and cooperative attitude.
• The breakfast served received positive remarks.

Areas to improve

While Bahraini guests enjoyed the location and service, some noted that the furniture was dated and basic cooking supplies were lacking.

• The furniture within the apartments was observed to be old.
• A few guests mentioned a lack of simple cooking amenities.
• Apartment sizes and views varied.

What guests love

Omani guests appreciate the villa's pleasant location with a lake view and the helpful, friendly staff.

• The prime location offers a lovely view of the lake.
• Staff provided supportive and welcoming service.
• Breakfast was satisfactory.
• Ample parking and easy accessibility were noted.

Areas to improve

Some Omani visitors encountered issues with villa cleanliness, maintenance of certain facilities, and a lack of essential kitchen tools.

• Insects and bees were present in rooms, impacting the stay.
• Some facilities required maintenance, including door locks and shower areas.
• The kitchen lacked basic tools, limiting its usability.
• Certain rooms were missing mirrors and hangers; bathrooms were small.

Amenities

• Dining table
• Cleaning products
• Electric kettle
• Linens
• Wardrobe or closet
• Alarm clock
• Toilet paper
• Towels

Where it is

Çaykara Uzungöl, 61940 Uzungöl, Turkey