PALMIYE hotel SUITES
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests appreciate the hotel's prime location and pleasant room views, along with a good breakfast and friendly, helpful staff service.
- The convenient location offers great views from the rooms.
- The provided breakfast is considered good and meets expectations.
- Guests praise the staff's welcoming nature and readiness to assist.
Areas to improve
Some Arab guests encountered challenges with unannounced hotel name changes, difficult access, and negative experiences with uncooperative staff and a narrow entrance.
- The hotel's name change without guest notification caused confusion and access issues.
- The hotel reception area appeared unprofessional and lacked space.
- Some staff members exhibited uncooperative or unprofessional behavior.
What guests love
No positive feedback is available from Saudi guests regarding this hotel.
Areas to improve
Saudi visitors encountered a very negative experience due to an unannounced hotel name change, causing significant difficulty in locating it.
- The hotel's name change to 'Mien Suites' without prior notification caused considerable confusion.
- The reception area appeared unprofessional, with an entrance from a restaurant and the desk resembling a storage space.
- Staff at reception were arrogant and uncooperative, negatively impacting the guest's experience.
- One guest faced an issue with a family room booking, being told it was only for two adults.
What guests love
Omani guests found the breakfast offering to be generally good, noting it as a positive aspect of their stay.
- The breakfast meal was considered somewhat good.
- Guests appreciated certain aspects of their accommodation.
Areas to improve
Omani visitors encountered issues with the hotel's location, inaccurate online information, and some aspects of service and facilities.
- The hotel's location was not ideal and did not match map data.
- Discrepancies were noted between the hotel's name and its booking app listing.
- Some staff interactions were perceived as less than refined.
- The hotel entrance and elevator space were described as narrow.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Toilet
- Free toiletries
- Hairdryer
- Shower
- Wardrobe or closet
- Extra long beds (> 80 inches)
- Socket near the bed
Show all amenities (60)
- Clothes rack
- Tour or class about local culture
- Themed dinners
- Walking tours
- Flat-screen TV
- Satellite channels
- TV
- Coffee house on site
- Fruit
- Wine/Champagne
- Special diet meals (on request)
- Bar
- Restaurant
- Tea/Coffee maker
- Invoice provided
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shuttle service
- Designated smoking area
- Air conditioning
- Smoke-free property
- Heating
- Soundproof rooms
- Elevator
- Family rooms
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
- Room service
- Visual aids (tactile signs)
- Visual aids (Braille)
- Toilet with grab rails
- Wheelchair accessible
- Entire unit wheelchair accessible
Where it is
Asmalı Mescit DIŞ KAPI 14, Beyoglu, 34430 Istanbul, Turkey