Panagia Premier Trabzon

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisOmanis

What guests love

Arab guests frequently praise the hotel's attentive service and strategic location, highlighting the staff's kindness and cooperation as key to a pleasant stay.

• The staff are consistently noted for their friendly demeanor and professional assistance.
• The hotel's prime location is appreciated for its proximity to attractions and amenities.
• Guests commend the cleanliness and comfort of the rooms.
• The breakfast is often described as good and varied, especially when enjoyed with pleasant views.

Areas to improve

Some guests encountered issues with limited services or unexpected shortcomings, alongside observations regarding cleanliness standards or staff attentiveness.

• A few guests noted room readiness issues or a lack of certain basic amenities.
• There were comments regarding the attentiveness or friendliness of some reception or restaurant staff.
• Some visitors mentioned the absence of facilities like a gym or swimming pool.
• Concerns were raised about room cooling systems or slow elevator performance.

What guests love

Saudi guests highlight the attentive service and cooperative staff at Panagia Premier Trabzon, contributing to a comfortable and welcoming stay.

• Guests frequently praise the staff's kindness, professionalism, and quick response to requests.
• The hotel's location is noted as convenient, close to amenities and offering a peaceful atmosphere.
• Visitors enjoy the delicious and varied breakfast served in the restaurant with a pleasant view.
• The cleanliness and comfort of the rooms are appreciated, enhancing the overall guest experience.

Areas to improve

A few Saudi guests pointed out areas for improvement at the hotel, particularly concerning room amenities and facilities.

• Some guests noted missing bathroom amenities such as shower gel or bathrobes.
• There were mentions of issues with the air conditioning system or unpleasant odors in bathrooms.
• Certain staff interactions, especially at reception and in the restaurant, were described as less than friendly or helpful.
• The hotel lacks certain facilities like a gym or a swimming pool.

What guests love

Emirati guests frequently praise the hotel's convenient location, proximity to attractions, and stunning sea views. Many also highlighted the staff's friendly and helpful demeanor, contributing to a pleasant stay.

• The hotel's strategic location offers easy access to key attractions.
• Rooms feature modern design and beautiful sea vistas.
• Breakfast options are varied and enjoyed with a pleasant sea view.
• Staff's welcoming attitude and hospitality were appreciated.

Areas to improve

Some Emirati guests encountered issues with room cleanliness, reception service, and communication barriers with certain staff members. Concerns were also raised regarding security and some maintenance aspects.

• Some guests noted cleanliness issues and inconsistent replenishment of amenities.
• Certain reception staff were perceived as unfriendly and difficult to communicate with.
• Concerns were raised about security in specific instances.
• Communication challenges arose due to language differences.

What guests love

Kuwaiti guests found Panagia Premier Trabzon to be a pleasant stay, highlighting its good facilities and the friendly service provided by its staff.

• Rooms are spacious and clean, featuring thoughtful details like USB ports.
• Staff members are noted for being friendly and helpful, offering great service.
• Breakfast is good and served with a nice view, complementing the hotel's convenient location.
• The hotel offers good value for money with comfortable amenities.

Areas to improve

A few Kuwaiti guests encountered minor issues with restaurant options and certain facilities, though these did not detract from their overall experience.

• The restaurant menu was not functioning correctly, with some options defaulting to Turkish.
• The gym was closed for maintenance during their stay.
• There was a noted inconsistency in restaurant service and portion sizes depending on supervisor presence.

What guests love

Qatari visitors commend the hotel's prime location near dining establishments, alongside clean rooms and welcoming reception staff who provide attentive service.

• The hotel's location is strategic and close to dining options.
• Rooms were described as clean and tidy.
• Reception staff are very friendly and helpful.
• The variety of breakfast options was appreciated.

Areas to improve

Some Qatari visitors encountered issues with cleanliness and bed comfort, alongside remarks about the unfriendliness of some staff members.

• Overall hotel cleanliness was not up to par for some guests.
• Beds were noted as uncomfortable.
• Used shampoo bottles were found in rooms.
• Some guests found the staff to be unfriendly.

What guests love

Omani guests appreciated the friendly and helpful service from the staff, noting comfortable and clean rooms.

• Guests enjoyed delicious and varied breakfast options, complemented by beautiful sea views.
• The hotel's convenient location, close to amenities, was frequently praised.
• Staff members were noted for their professional and welcoming demeanor.
• Good facilities, including complimentary parking, were also valued by visitors.

Areas to improve

Some Omani guests encountered issues with certain room aspects and services, impacting their overall experience.

• Complaints included slow elevators, dark corridors, and air conditioning malfunctions.
• Access from parking to some rooms was noted as inconvenient.
• A few visitors felt room rates were high relative to the services provided.
• Families experienced slow room service and issues with room size and basic amenities.

Amenities

• Outdoor furniture
• Terrace
• Garden
• Live music/Performance
• Coffee house on site
• Wine/Champagne
• Breakfast in the room
• Bar

Where it is

361 Devlet Sahil Yolu Caddesi No:361, 61040 Trabzon, Turkey