Park Çağlayan Hotel

What Arab guests said

🌍All ArabsSaudis

What guests love

Arab guests appreciated the welcoming and helpful nature of the reception staff, contributing to a pleasant stay.

• The reception staff were noted for their good service.
• The hotel was described as suitable for families.
• The presence of an elevator was highlighted as a useful amenity.

Areas to improve

Some Arab guests encountered issues with air conditioning maintenance and soundproofing, alongside concerns about parking and room size.

• Guests reported recurring air conditioning malfunctions that were difficult to resolve.
• The sound insulation between rooms was noted as being poor.
• Some visitors mentioned insufficient free parking, contrary to advertised information.
• Double rooms were described as cramped and lacking adequate ventilation.

What guests love

Saudi guests appreciated the welcoming and efficient reception staff, noting the hotel's suitability for families.

• Reception staff were very friendly and helpful.
• The hotel provides a family-friendly environment.
• Room air conditioning was effective and good.

Areas to improve

Saudi guests encountered issues with customer service, including inflexible booking changes, and faced challenges with parking and room maintenance.

• Requests to change booking dates were rejected shortly before arrival.
• Parking was not free or available as advertised.
• Room air conditioning required maintenance multiple times.
• Some double rooms were cramped and lacked adequate ventilation.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

Ekim Sokak No:1 Çağlayan / Kağıthane, Kagithane, 34403 Istanbul, Turkey