Park Dedeman Sisli

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisBahrainis

What guests love

Arab guests frequently praise the hotel for its strategic location, offering easy access to shopping and dining areas, alongside high standards of cleanliness and attentive service from a friendly, cooperative staff.

• The vibrant location places guests close to key shopping centers and restaurants.
• Guests commend the high level of cleanliness maintained throughout the hotel's facilities.
• Staff members consistently demonstrate professionalism and a welcoming attitude towards visitors.
• The varied breakfast selection is well-regarded by many guests.
• Smooth check-in and check-out processes enhance the overall stay experience.

Areas to improve

Some guests noted issues with water leakage from the shower area, insufficient bathroom amenities, and concerns regarding bed comfort and sound insulation.

• Water leakage outside the shower area was observed and requires repair.
• Complaints were made about incomplete or delayed provision of bathroom amenities.
• Certain guests found the beds uncomfortable or noted poor sound insulation.
• Noise from outside or from the hotel corridors was reported by some visitors.
• A few guests mentioned limited breakfast options or a lack of parking facilities.

What guests love

Saudi guests praise the hotel's strategic location in the heart of Istanbul, offering easy access to dining, shopping, and transport, alongside clean condition and service.

• Guests commend the vibrant location close to shopping centers and public transport.
• Staff are consistently noted for their friendliness, professionalism, and helpfulness.
• High standards of cleanliness in rooms and common areas are appreciated.
• The breakfast variety and quality receive positive mentions.

Areas to improve

Some Saudi guests encountered issues with bed comfort, room soundproofing, and occasional maintenance or bathroom cleanliness concerns.

• A number of guests reported that the beds were not comfortable.
• Concerns were raised about sound insulation from outside and sometimes from adjacent rooms.
• Some noted insufficient cleanliness in certain bathrooms.
• A few mentioned small room sizes or issues with ceiling ventilation.

What guests love

Emirati guests appreciated the hotel's convenient location and the attentive service provided by its welcoming and helpful staff.

• The hotel's location is convenient and easily accessible.
• Staff members are friendly and offer valuable assistance professionally.
• The hotel is clean and cozy, ensuring a pleasant stay.
• Guest experiences were enhanced by the staff's attentive service.

Areas to improve

Some guests encountered issues with bathroom maintenance and slow responses to room service requests.

• Water leakage was noted in the shower area requiring repair.
• Requests for toiletries experienced significant delays in fulfillment.
• Certain essential items were not provided even after multiple follow-ups.

What guests love

Kuwaiti guests appreciate the hotel's strategic location, noting its proximity to essential amenities and generally clean rooms.

• The hotel's location is vital and close to services.
• Good reception and satisfactory cleaning service.
• Rooms are generally clean and comfortable.

Areas to improve

Some Kuwaiti guests experienced comfort issues, including noise in the corridors and unsuitable beds and pillows, alongside concerns about worn furnishings.

• Furniture and furnishings are worn and need updating.
• Some rooms suffer from persistent noise.
• Beds and pillows were uncomfortable for some guests.
• The air conditioning system was not functioning well.

What guests love

Bahraini guests appreciated the outstanding service and welcoming attitude of the staff, contributing to a comfortable and enjoyable stay.

• Guests highlighted the staff's helpful and welcoming nature.
• Visitors felt at home due to the attentive and friendly service.
• The hotel staff provided good assistance, leaving a positive impression.

Areas to improve

While bathrooms were clean and well-equipped, some guests noted an issue with water accumulation outside the shower area due to drainage limitations.

• The bathrooms were noted for their cleanliness and good facilities.
• Water tended to accumulate outside the shower area.
• Drainage in the bathrooms could be improved.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Toilet
• Free toiletries
• Hairdryer
• Shower

Where it is

Abide-i Hürriyet Caddesi 1028, 34400 Istanbul, Turkey