Pastel Sapanca

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisBahrainis

What guests love

Guests praise the tranquil and beautiful setting, offering a wonderful atmosphere for relaxation and connecting with nature, with special commendation for the delicious and varied breakfast and friendly service.

• The experience is lauded for its beautiful and quiet ambiance, making it ideal for relaxation.
• Breakfast is considered delicious, offering a wide variety to please different tastes.
• Staff interactions are highlighted as friendly and professional, enhancing the stay.
• The privacy offered in the bungalows and villas is appreciated.

Areas to improve

Some guests encounter challenges related to difficult access due to the rough road, alongside remarks concerning cleanliness and certain maintenance aspects.

• The difficult, unpaved road leading to the resort is noted as a significant challenge.
• There are mentions of a need to improve the cleanliness level in some units.
• Some issues regarding furniture or facility maintenance, like the jacuzzi, were observed.
• A few guests expressed dissatisfaction with the lack of nearby amenities or early restaurant closing times.

What guests love

Saudi guests praise the serene and beautiful location, offering a wonderful atmosphere for relaxation, with special commendation for the friendly and professional staff who are eager to assist.

• Villas and cabins are noted for their beautiful, clean design and offer stunning natural views.
• Guests appreciate the delicious and varied breakfast and the attentive service from the cooperative staff.
• The place is ideal for families and couples seeking a peaceful getaway away from city noise.

Areas to improve

Some Saudi guests encountered difficulties with access to the resort, along with observations regarding the need for maintenance of certain facilities and provision of additional amenities.

• The road leading to the resort can be challenging and unpaved for some vehicles.
• Issues were noted with the maintenance of some bathrooms and furniture, and a lack of kitchen equipment.
• A few guests pointed out a lack of privacy between units and a need for improved cleanliness at times.

What guests love

Emirati guests appreciate the tranquility and cleanliness of the accommodation, with a special mention for the beautiful views offered by the location.

• The place is generally quiet and clean.
• The views from the accommodation are pleasant.
• Breakfast was good with generous portions.

Areas to improve

Emirati visitors encounter challenges reaching the accommodation due to a difficult and potentially hazardous access road, alongside a lack of nearby conveniences.

• The road leading to the property is rough and requires effort to navigate.
• The location lacks nearby shops for essential purchases.
• Carrying luggage presents difficulties due to the terrain.

What guests love

Kuwaiti visitors praise the tranquil and comfortable setting, highlighting the complete privacy offered by the accommodation, making it an ideal destination for relaxation and rejuvenation.

• The absolute privacy creates a perfect atmosphere for rest and relaxation.
• Breakfast meals are delicious and varied, served attractively.
• Staff are friendly and helpful, contributing to a pleasant stay.
• The location is well-suited for families and couples seeking peace.

Areas to improve

Some Kuwaiti visitors encounter difficulties reaching the accommodation due to rough roads or unclear routes, requiring extra attention when planning their journey.

• Access roads to the property can be rough and unclear.
• There are observations regarding a limited number of staff and response speed.
• Cleaning services and facilities might require enhancement.
• Restaurant operating hours are restricted and close relatively early.

What guests love

Bahraini guests found the new hotel to be a pleasant experience, highlighting its clean condition and the kind, helpful staff who provided great service.

• They enjoyed a delicious and varied breakfast, describing it as superior to many restaurants.
• Guests praised the hotel's cleanliness and the calm, comfortable atmosphere it offers.
• They found the staff to be very kind and always ready to assist.

Areas to improve

Some Bahraini visitors noted a minor challenge with the road leading to the hotel, particularly at night, and expressed a wish for a better view.

• They encountered slight difficulty reaching the hotel due to the uneven road.
• The path was somewhat dark when arriving in the evening.
• A few guests wished for an improved room view.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Spa tub

Where it is

NAİLİYE MAH. NAİLİYE/7 SK. NO: 9 SAPANCA/ SAKARYA, 54600 Sapanca, Turkey