Pianoforte by Febor Hotels&Spa
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests appreciate the hotel's welcoming staff and convenient location, contributing to a pleasant stay.
- Staff members are frequently noted for their friendliness and helpfulness.
- The hotel's proximity to shopping streets and attractions is a significant advantage.
- Guests found the accommodation to be clean and well-maintained.
Areas to improve
A few Arab guests encountered issues with internet connectivity, breakfast quality, and unexpected charges.
- Some guests reported inconsistent or weak internet service during their stay.
- The breakfast offering was described by some as basic and not particularly tasty.
- One guest mentioned being charged extra without a clear explanation.
What guests love
Emirati guests found the hotel's location to be good, with staff members noted for their friendliness and helpfulness. The overall experience was very positive, with particular praise for cleanliness.
- The hotel boasts a prime location, conveniently close to key attractions.
- Staff members were consistently friendly and provided helpful service.
- Guests highlighted the overall cleanliness of the property.
Areas to improve
Some Emirati guests encountered an issue regarding the slow and weak internet connection speed.
- The Wi-Fi speed was noted as not being very good.
- Internet connectivity was occasionally weak.
What guests love
Kuwaiti guests appreciated the hotel's convenient location near shopping areas and the friendly, helpful staff. Specific team members were noted for their politeness and accommodating service.
- The hotel is well-located for shopping.
- Staff members were friendly and helpful.
- Some staff members were noted for their politeness and Arabic language skills.
Areas to improve
Some Kuwaiti guests encountered unexpected issues, including unexplained extra charges and a breakfast that was perceived as basic and unappetizing.
- There were unexpected extra charges without explanation.
- The breakfast offered was simple and not tasty.
- A few visitors expressed dissatisfaction with certain aspects of their stay.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Show all amenities (60)
- Shower
- Linens
- Wardrobe or closet
- City view
- Electric kettle
- Socket near the bed
- Fold-up bed
- Clothes rack
- Desk
- Streaming service (like Netflix)
- Flat-screen TV
- Telephone
- TV
- Coffee house on site
- Minibar
- Invoice provided
- Lockers
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Board games/Puzzles
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- 24-hour security
- Safe
- Shuttle service
- Carbon monoxide detector
- Convenience store on site
- Shared lounge/TV area
- Air conditioning
- Mosquito net
- Wake-up service
- Hardwood or parquet floors
- Heating
- Soundproofing
- Soundproof rooms
- Elevator
- Ironing facilities
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
Where it is
Feyzullah Efendi Cad.17 Kıztası Fatih, Fatih, 34260 Istanbul, Turkey