Polat Palandöken
Hotel in Erzurum, Turkey
What Arab guests said
What guests love
Arab guests praise the hotel as a elegant destination that exceeds expectations, highlighting good services and attention to detail.
- The three main meals are served with high quality and variety.
- Guests note the enjoyable entertainment programs and events, especially for children.
- attentive service and courteous interactions from smiling staff are widely appreciated.
Areas to improve
While most guests commend their overall experience, some noted room for improvement in certain aspects of the accommodations.
- Some rooms require enhancement to elevate comfort and quality.
- No other significant negative points were mentioned by guests.
What guests love
Saudi guests praise their stay, highlighting good services and attention to detail that exceeded expectations.
- The food offered was varied and delicious, with main meals that surpassed expectations.
- Available programs and events, especially those for children, were greatly appreciated.
- Staff are friendly and provide great service with a constant smile.
Areas to improve
Some Saudi guests noted that the rooms require improvements to meet the desired standards.
- There is significant room for improvement in the quality and amenities of the guest rooms.
What guests love
Emirati guests generally felt satisfied with their stay, finding that everything was good during their visit.
- Emirati visitors expressed contentment with the overall experience.
- Various aspects of the accommodation were positively noted.
- Emirati families enjoyed their time.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
★ Arabs rate this higher than other guests
Amenities
- Outdoor fireplace
- Outdoor furniture
- BBQ facilities
- Terrace
- Ski-in, ski-out access
- Ski pass vendor
- Ski rental on site
- Ski school
Show all amenities (60)
- Ski storage
- Nightclub/DJ
- Skiing
- Fruit
- Wine/Champagne
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Restaurant
- Invoice provided
- Lockers
- Baggage storage
- Express check-in/out
- 24-hour front desk
- Baby safety gates
- Kids' club
- Family rooms
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Safe
- Shuttle service
- Shared lounge/TV area
- Air conditioning
- Heating
- Car rental
- Packed lunches
- Soundproof rooms
- Elevator
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
- Room service
- Open all year
- Suitable for kids
- Heated pool
- Pool/Beach towels
- Fitness
- Massage chair
- Full-body massage
- Hand massage
Where it is
İbrahim Polat Cad. Palandöken / Erzurum, 25000 Erzurum, Turkey