QUEEN PALACE HOTEL TRABZON

What Arab guests said

🌍All ArabsSaudisEmiratisQatarisOmanis

What guests love

Guests praise the hotel's prime beachfront location and the friendly, helpful service provided by the staff.

• The beautiful sea views and direct beach access are frequently highlighted.
• Staff members are noted for their welcoming attitude and cooperative service.
• The breakfast is described as good and varied, offering good value for money.
• Some guests found the rooms clean and the beds comfortable.

Areas to improve

Some guests encountered challenges with hotel access due to its location and entry routes, alongside issues concerning cleanliness and sound insulation.

• Visitors report difficulties reaching the hotel via narrow or sloping roads, with municipal parking fees.
• Comments mention insufficient cleanliness in certain rooms and bathrooms.
• Noise disturbances from the nearby airport or beachgoers were noted.
• Some guests experienced poor soundproofing between rooms or issues with the central air conditioning system.

What guests love

Saudi guests frequently praise the hotel's prime beachfront location and its beautiful views, complemented by the friendly and helpful staff who contribute to a pleasant stay.

• The direct seaside location offers wonderful views and beach access.
• Staff members are consistently described as friendly and cooperative, providing attentive service.
• Cleanliness of rooms and common areas is a notable positive aspect.
• Some visitors appreciated the quality and variety of the breakfast.

Areas to improve

Saudi guests encounter difficulties with hotel access due to narrow roads and parking fees, alongside issues with sound insulation and some maintenance concerns.

• Access to the hotel is challenging via narrow streets, with municipal parking fees applicable.
• Poor sound insulation between rooms leads to disturbances from external and internal noises.
• Some guests noted maintenance issues such as peeling paint or rust.
• The central air conditioning system may not always provide optimal comfort.

What guests love

Emirati guests found the beds comfortable and appreciated the hotel's pleasant location in the highlands.

• The beds provided a comfortable sleeping experience.
• The hotel is situated in an attractive highland area.
• Some visitors enjoyed the peaceful mountain setting.

Areas to improve

Emirati visitors encountered concerns regarding room and bathroom cleanliness, small room sizes, and the quality of breakfast.

• Rooms and bathrooms required significant attention to cleanliness.
• Guests noted that rooms were small and lacked a good view.
• Reception staff were observed using mobile phones while guests waited.
• The breakfast quality did not meet expectations.

What guests love

Qatari guests appreciated the hotel's beachfront location, its neatness and cleanliness, and the good complimentary breakfast, noting good value for money.

• Direct beachfront location.
• Neat and clean premises.
• High-quality complimentary breakfast.
• Good value for the price paid.

Areas to improve

Some Qatari visitors noted that the hotel's location description was inaccurate, finding it distant from the city center and requiring effort to reach amenities.

• Misleading hotel location description.
• Hotel is far from the city center.
• Requires walking to reach services.

What guests love

Omani visitors appreciate the hotel's convenient location and reasonable prices, with special praise for the staff's helpfulness and welcoming attitude.

• The location is strategic and convenient for accessing various places.
• Accommodation prices are fair and align with the hotel's offerings.
• The staff are friendly and cooperative, offering assistance warmly.
• Breakfast provides a delicious and varied selection to suit different tastes.

Areas to improve

Some Omani guests noted noise from aircraft due to the hotel's proximity to the airport, while others experienced discrepancies between room photos and reality.

• The hotel's proximity to the airport can cause disturbance from aircraft noise.
• Some rooms appear smaller than depicted in photos and may lack cleanliness or have an unpleasant odor.
• Bathrooms in certain rooms are not equipped with a bidet.

Amenities

• Toilet paper
• Towels
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer
• Shower

Where it is

yalıncak Mah. deniz sokak no : 5 yalıncak Mah. deniz sokak no : 5, 61100 Trabzon, Turkey