Raffles Istanbul

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQataris

What guests love

Arab guests commend Raffles Istanbul for a elegant stay, highlighting meticulous attention to detail and attentive service from friendly, professional staff.

• Guests frequently praise the high standard of cleanliness throughout the hotel.
• The hotel's prime location, directly connected to a high-end mall, is valued.
• Many visitors appreciate the spacious rooms and beautiful city views.
• Staff are consistently noted for their welcoming demeanor and helpfulness.

Areas to improve

A few guests noted the high prices within the hotel and some service aspects needing improvement, particularly concerning breakfast and internet service.

• Prices for certain hotel services and food items were considered high by some.
• Some visitors found breakfast options to be limited or requiring better organization.
• A few guests mentioned that some furnishings or facilities could benefit from updates.
• The location was noted by some as being somewhat distant from main tourist attractions.

What guests love

Saudi guests praise Raffles Istanbul for a elegant stay, highlighting attention to detail and attentive service from friendly, professional staff.

• Rooms are spacious, clean, and well-appointed, featuring great balconies and terraces with lovely views.
• The direct location within a shopping mall offers convenient access to dining and retail options.
• Reception and butler services are particularly noted for being prompt and welcoming.
• Hotel facilities, including the spa, are clean and cater well to guest needs.

Areas to improve

While most Saudi guests commend the hotel, a few noted specific points regarding pricing and certain services.

• Some guests found prices for hotel services and dining to be relatively high.
• A few experienced slow response times from the room's smart control systems.
• Issues were reported concerning the taxi service provided by the concierge.
• One guest mentioned air drafts in the room due to insulation concerns.

What guests love

Emirati guests found their stay at Raffles Istanbul to be a very pleasant experience, highlighting the quality of service and facilities.

• Guests appreciated the hotel's strategic location and the pleasant views.
• Staff members, particularly at reception and in the restaurant, were commended for their welcoming nature.
• The breakfast offering was described as very good, with specific thanks to attentive staff.
• Overall, visitors expressed satisfaction with a comprehensive and enjoyable stay.

Areas to improve

Some Emirati guests encountered minor issues regarding the hotel's location for tourism and occasional limitations with breakfast choices.

• Guests noted that the hotel's business district location meant taxis were needed to reach tourist attractions.
• A few visitors found the breakfast selection to be quite limited, suggesting external options.
• Comments mentioned slow room service and a need for better staff organization during busy breakfast periods.
• The pricing of certain food items within the hotel was considered high by some.

What guests love

Kuwaiti guests praise Raffles Istanbul as an elegant and clean luxury destination, highlighting its strategic location near a sophisticated shopping mall.

• Visitors commend the staff for their friendly and welcoming demeanor.
• Rooms are described as spacious and comfortable, featuring balconies with pleasant views.
• Guests appreciate the hotel's prime location and proximity to shopping centers.
• The hotel is noted for its elegant ambiance and high standards of cleanliness and service.

Areas to improve

Some Kuwaiti guests noted that the hotel could benefit from updates to its design and maintenance to feel more contemporary.

• A preference was expressed for the former breakfast location over the current one.
• A few visitors felt the hotel appeared dated and in need of style and maintenance renovations.

What guests love

Qatari guests commend the hotel's elegant and elegant ambiance, highlighting meticulous attention to detail and a refined service that leaves a royal impression.

• Guests praise the hotel's beautiful design and sophisticated atmosphere.
• Professional service and courteous staff interactions are appreciated.
• Meticulous attention to the smallest details is noted throughout the stay.
• The peaceful environment and comfortable setting are well-regarded.

Areas to improve

Despite the overall positive experience, some Qatari visitors noted minor points that could be improved.

• A minor issue with a broken item in a room was reported.
• The hotel's location was mentioned as a point of note.
• A security deposit charge was mentioned.

Amenities

• Toilet paper
• Towels
• Bidet
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries

Where it is

Zorlu Center Besiktas, Besiktas, 34340 Istanbul, Turkey