Ramada Encore By Wyndham Istanbul Basin Express

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Arab guests commend the hotel's attentive service and strategic location, highlighting a comfortable and enjoyable stay.

• Staff are noted for their kindness and hospitality, offering friendly assistance that exceeds expectations.
• The hotel boasts an ideal location near the Mall of Istanbul and metro station, facilitating easy access.
• Rooms are praised for their cleanliness and good design, complemented by varied and tasty breakfast options.
• Complimentary sauna and jacuzzi facilities are available, enhancing the relaxation experience.

Areas to improve

While most guests enjoy their stay, some pointed out areas for improvement to enhance the overall experience.

• Certain gym machines were out of order, impacting fitness-focused guests' experience.
• The addition of English-language TV channels would be beneficial for international visitors.
• Some guests noted that rooms are small and could benefit from more attention to detail.
• The hotel's location is perceived as distant from other major tourist attractions.

What guests love

Saudi guests praise the hotel's convenient location near the Mall of Istanbul, along with the quality and modern design of the rooms offered at reasonable prices.

• The location is great, just a short walk from the Mall of Istanbul and the metro station.
• Rooms are of high quality and elegantly designed, offering good value.
• Staff are friendly and professional, with their service being appreciated.
• The hotel's good cleanliness contributes to a comfortable stay.

Areas to improve

Some Saudi guests noted a few areas for improvement, including a lack of nearby dining options and the absence of news channels in other languages.

• The area surrounding the hotel lacks diverse restaurant choices.
• TV channels are limited to Turkish, with a desire for English news options.
• Certain rooms could benefit from more management attention.

What guests love

Emirati guests praise the attentive service and cooperative staff at Ramada Encore Istanbul Basin Express, noting its convenient location and good cleanliness.

• Staff kindness and cooperation exceeded expectations, making the stay pleasant.
• The hotel's location is close to Mall of Istanbul and offers easy airport access.
• New rooms are spacious and clean, with varied and tasty breakfast options.

Areas to improve

Some Emirati guests noted aspects for improvement, such as the provision of dental kits and certain fitness facilities.

• A few guests wished for dental kits and better pillows to be available.
• One visitor mentioned that two main machines in the gym were not working.
• The hotel's location, while close to a mall, is noted as being far from main tourist attractions.

What guests love

Kuwaiti guests commend the hotel's attentive service and helpful staff, highlighting the warm reception and valuable assistance received.

• The reception was friendly and professional in handling guests.
• Staff provided valuable assistance and were very cooperative.
• The location is close to a major shopping mall, offering convenient access.

Areas to improve

Some Kuwaiti visitors noted concerns regarding the cleanliness of the premises and certain aspects of the location.

• Some issues related to the cleanliness level were observed.
• The location was noted as not ideal by some.
• There were remarks about specific aspects of the location.

Amenities

• Towels
• Bath or shower
• Private bathroom
• Toilet
• Shower
• Linens
• Wardrobe or closet
• Alarm clock

Where it is

Mehmet Akif Mah. İnönü Cad. No:96, Küçükçekmece / İstanbul, Kucukcekmece, 34307 Istanbul, Turkey