Ramada Plaza By Wyndham Istanbul Tekstilkent

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Arab guests commend the hotel's friendly and responsive staff, noting their helpfulness in resolving issues. The proximity to major shopping centers and convenient access to public transport are also highlighted as significant advantages.

• Staff are frequently praised for their polite demeanor and effective assistance.
• The hotel's location is convenient for accessing large shopping malls like Mall of Istanbul and Venezia.
• Availability of accessible parking spaces is a noted convenience.
• Rooms are generally described as clean and well-maintained.

Areas to improve

Some Arab guests express dissatisfaction with the hotel's location, finding it distant from central attractions and tourist areas. Issues with service, such as a lack of luggage assistance and unfounded accusations regarding mini-bar usage, were also mentioned.

• Guests perceive the hotel's location as being far from the city's main points of interest.
• Service shortcomings were noted, including the absence of luggage assistance at reception.
• A few visitors reported being wrongly accused of consuming items from the mini-bar.
• Air conditioning performance was found to be inadequate during warmer periods.

What guests love

Saudi guests frequently praise the hotel's staff for their courteous and helpful demeanor, noting their efforts to assist and accommodate requests.

• The hotel's cleanliness and tidiness are often highlighted, contributing to a pleasant stay.
• Proximity to major shopping centers and a metro station is a convenient aspect for visitors.
• Available and easily accessible parking is a valued amenity for guests arriving by car.

Areas to improve

Some Saudi visitors encountered issues concerning essential hotel services, including air conditioning performance and certain aspects of the reception experience.

• There were complaints regarding the air conditioning's performance during warmer periods, impacting comfort.
• Some guests noted the absence of luggage assistance upon arrival, causing inconvenience.
• Instances of charges for minor delays in checkout times were reported by a few visitors.

What guests love

Emirati guests generally felt pleased with their stay, highlighting attentive service and helpful staff. The beauty of the hotel suites was particularly appreciated.

• Service and staff were noted for their high level of professionalism.
• Hotel suites were described as beautiful and comfortable.
• Visitors expressed overall satisfaction with their hotel experience.

Areas to improve

While the overall experience was positive, some Emirati guests noted that the hotel's location is a bit distant from the city center.

• The hotel's location can be somewhat far from main attractions.
• The need for additional transport to reach city landmarks.

What guests love

Kuwaiti guests at Ramada Plaza By Wyndham Istanbul Tekstilkent did not highlight any specific positive aspects during their stays.

• No notable positive elements were recorded by the guests.

Areas to improve

Some Kuwaiti guests at Ramada Plaza By Wyndham Istanbul Tekstilkent encountered issues concerning room cleanliness and reception service, alongside problems with the elevator.

• Guests noted shortcomings in room cleanliness.
• Dissatisfaction was observed with the reception staff's performance.
• Some visitors complained about the condition of the elevator.

Amenities

• Toilet paper
• Additional toilet
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

Oruc Reis Mah. Tekstilciler Cad. No:3 Esenler, Esenler, 34235 Istanbul, Turkey