Ramada Plaza by Wyndham Ordu

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisOmanis

What guests love

Arab guests commend Ramada Plaza by Wyndham Ordu for its cleanliness and convenient location, with particular praise for the welcoming and helpful service provided by the staff.

• Guests highlight the hotel's high standard of cleanliness and modern facilities that ensure a comfortable stay.
• The strategic location is frequently noted as a significant advantage, offering easy access to amenities and key areas.
• Many visitors appreciated the staff's friendly demeanor and helpfulness, contributing to a positive experience.
• The quality and variety of the breakfast are often mentioned as a pleasing aspect of the accommodation.

Areas to improve

Some Arab guests encountered issues with parking facilities, internet connectivity, and certain service aspects like insufficient bedding or water pressure problems.

• Visitors reported challenges with car parking, including inadequate lighting or requiring staff assistance for access.
• Several guests experienced issues with the internet service and noted insufficient heating or bedding during their stays.
• Comments were made regarding weak water pressure or blocked shower areas, as well as a lack of certain essential amenities.
• A number of guests mentioned negative interactions with some staff members or communication difficulties, alongside discrepancies in room sizes.

What guests love

Saudi guests commend Ramada Plaza by Wyndham Ordu for its high standards of cleanliness and the welcoming, helpful service provided by its staff, ensuring a pleasant stay.

• Guests frequently praise the clean condition maintained throughout the hotel's facilities.
• The polite and friendly demeanor of the reception and staff is often highlighted.
• Rooms are noted for being spacious and comfortable, featuring pleasant beds.
• The hotel's convenient location, close to the city center, is a recurring positive point.

Areas to improve

Some Saudi guests encountered minor issues concerning parking facilities, the availability of certain basic amenities, and the hotel's location relative to their preferences.

• Concerns were raised regarding the car parking, particularly its lighting or lack of adequate facilities at night.
• A few guests mentioned delays during room check-in or the absence of some essential amenities.
• The hotel's location was noted by some as being a bit distant from the city center.
• Some comments pointed to repetitive or limited breakfast options.

What guests love

Emirati guests found the hotel to be clean with a good location, appreciating the breakfast and available parking facilities.

• The hotel's cleanliness was generally praised by visitors.
• Guests noted the convenient location and the availability of parking.
• The breakfast offered was considered good by several guests.
• Specific staff members were highlighted for their good and courteous service.

Areas to improve

Some Emirati guests experienced disappointment due to poor communication, limited English proficiency among some staff, and issues with cleanliness and maintenance.

• Guests reported challenges with communication and staff's English language skills.
• Concerns were raised about room cleanliness, particularly drainage in showers and weak water pressure.
• Some visitors mentioned rude staff interactions and a lack of hospitality knowledge.
• There was expressed dissatisfaction regarding denied requests for compensation for discomfort.

What guests love

Kuwaiti guests appreciate the hotel's prime location and high standards of cleanliness, complemented by the staff's welcoming and helpful demeanor.

• The hotel boasts a strategic location close to key amenities.
• Guests found the hotel to be new, quiet, and very clean.
• Staff members are noted for their helpfulness and good service.
• Breakfast offerings were generally satisfactory.
• Convenient parking facilities are available for guests.

Areas to improve

Some Kuwaiti guests encountered issues with internet connectivity and air conditioning, alongside minor inconveniences regarding access to the parking garage.

• Internet service experienced occasional disruptions.
• A few guests reported problems with the air conditioning system.
• Accessing the parking garage required prior notification to reception.
• Breakfast was described by some as below expectations.

What guests love

Qatari guests appreciated the hotel's tidiness and cleanliness, praising the spacious suites and breakfast variety.

• Visitors noted the comfortable and clean rooms and suites.
• Guests enjoyed the diverse and quality breakfast options.
• The staff's welcoming demeanor and good reception were regarded.

Areas to improve

Some Qatari guests encountered challenges regarding the hotel's location, certain service aspects, and bathroom cleanliness.

• A few visitors mentioned a lack of nearby attractions or amenities.
• Some issues with bathroom cleanliness, such as insects, were noted.
• The service speed was described as somewhat slow.

What guests love

Omani guests appreciate the hotel's convenient location, close to shops and essential services, noting its cleanliness and status as a relatively new property.

• The location is ideal, conveniently situated near vital facilities and markets.
• The hotel is new and clean, contributing to a comfortable stay.
• Some staff members are helpful and provide good assistance.

Areas to improve

Some Omani visitors encountered comfort issues, including insufficient blankets for cold weather and discrepancies in room size and matching photos, alongside price concerns.

• Blankets were insufficient for cold weather, leading to discomfort.
• Rooms were smaller than booked and required extra payment to match the reservation.
• Some guests felt the prices were a bit high for the services offered.

Amenities

• Slippers
• Toilet
• Free toiletries
• Hairdryer
• Water sports facilities on site
• Desk
• TV
• Minibar

Where it is

Yeni Mah Zubeyde Hanim Caddesi No 211 Altinordu, 52200 Ordu, Turkey