Ramada Plaza by Wyndham Rize

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainisOmanis

What guests love

Arab guests generally praise the hotel for its comfortable and spacious accommodations, highlighting modern facilities and the friendly service provided by the staff.

• Rooms are commended for their spaciousness and comfort, offering ample space for families and individuals.
• Breakfast receives significant appreciation for its variety and quality, featuring delicious options for diverse palates.
• The staff's friendly and professional demeanor is noted as a key factor in a positive stay.
• The location is considered convenient for accessing attractions, offering pleasant sea and mountain views.

Areas to improve

Some Arab guests encountered issues with the air conditioning systems, alongside observations regarding certain aspects of service and facilities.

• Numerous guests reported suboptimal air conditioning performance or lack of temperature control.
• Comments were made regarding slow room cleaning services or insufficient basic amenities.
• Some noted that sound insulation between rooms could be improved.
• A few guests mentioned the hotel's location being somewhat distant from shopping centers or restaurants.

What guests love

Saudi guests frequently praise the hotel's convenient location and comprehensive amenities, highlighting the cleanliness and comfort of its spacious rooms.

• The hotel's strategic location is often cited as a key advantage for exploring the surroundings.
• Guests widely commend the high standard of cleanliness maintained throughout the hotel and rooms.
• Many Saudi visitors appreciate the comfortable and well-designed spaciousness of the rooms.
• The quality and variety of the breakfast offerings are frequently mentioned as a positive aspect of the stay.

Areas to improve

Some Saudi guests encountered issues with slow room service response times and unsatisfactory air conditioning performance, alongside minor comments regarding limited breakfast options.

• A few guests reported slow response times from housekeeping and room service.
• Air conditioning performance, whether weak or poorly directed, was a recurring point of concern for some visitors.
• Several visitors noted that breakfast options could be limited at times or that their presentation needed improvement.
• The hotel's location was mentioned by some as being distant from amenities and areas easily accessible by foot.

What guests love

Emirati guests find Ramada Plaza by Wyndham Rize to be a modern and comfortable hotel, highlighting its spacious rooms and good facilities.

• Staff members are consistently praised for their welcoming attitude and helpfulness.
• The breakfast buffet is noted for its variety and delicious offerings.
• Guests appreciate the hotel's good location, proximity to attractions, and pleasant sea views.
• Rooms are described as spacious and clean, contributing to a comfortable stay.

Areas to improve

Some Emirati guests encountered issues with the hotel's air conditioning system and experienced minor service delays.

• Guests noted that the air conditioning system sometimes struggled to cool rooms effectively, particularly those facing west.
• There were comments about limited control over room temperature settings.
• Some visitors reported slow responses to requests, such as for water.
• Intermittent fire alarm activations were mentioned as disruptive to guest comfort.

What guests love

Kuwaiti guests appreciate the hotel as a peaceful retreat offering convenient access, spacious and clean rooms, and a satisfying breakfast.

• Rooms are noted for being spacious and clean, with good facilities.
• The hotel's location is praised for its easy accessibility by car.
• A good and varied breakfast is provided.
• Guests enjoyed the pleasant swimming pool area.

Areas to improve

Some Kuwaiti guests encountered issues with reception service, lack of cold air conditioning during warmer periods, and some trust-related procedures.

• Reception staff are noted as needing improvement in customer care skills.
• Guests reported that the cold air conditioning was not operational in rooms during their stay.
• Some visitors expressed discomfort with mini-bar check procedures upon departure.
• The hotel's lighting is consistently described as dim.

What guests love

Qatari guests found their stay at Ramada Plaza to be a pleasant experience, highlighting the friendly service and attention to detail that contributed to a comfortable and enjoyable visit.

• Qatari visitors appreciated the breakfast buffet, noting its delicious variety that catered well to different tastes and backgrounds.
• Guests praised the spacious and clean rooms, furnished with modern and comfortable items, ensuring a pleasant stay.
• The availability of ample parking and enjoyable sea views were also noted positively by visitors.

Areas to improve

Some Qatari guests encountered challenges related to hotel maintenance and sound insulation, which impacted their overall experience.

• A few guests mentioned issues with sound insulation between rooms, which could lead to disturbances.
• Some families noted that the hotel requires maintenance, with comments on ineffective air conditioning and unresponsive cleaning staff.
• Concerns were raised by some visitors regarding poor ventilation in the swimming pool area, affecting their enjoyment of the facilities.

What guests love

Bahraini guests found their stay at the hotel to be pleasant, highlighting the quality and variety of breakfast and the friendly demeanor of the staff.

• Comfortable and spacious rooms noted for good cleanliness.
• Generous and delicious breakfast with good variety.
• Friendly and helpful staff made the experience welcoming.
• A recommended stay for families and couples.

Areas to improve

Some Bahraini guests encountered issues with room amenities and hotel accessibility, alongside some negative feedback regarding staff conduct.

• Some staff members displayed unhelpful or rude behavior.
• Limited provision of bottled water in rooms was a concern.
• Access to the hotel premises requires improvement.

What guests love

Omani guests found their stay at Ramada Plaza Rize comfortable and satisfying, appreciating the hotel's cleanliness and quality services.

• Rooms are clean and comfortable, offering a pleasant stay for families.
• Breakfast is varied and tasty, providing good options to start the day.
• Staff are friendly and professional, delivering attentive service to guests.
• Facilities like the indoor pool and fitness center are nice and enjoyable.

Areas to improve

Some Omani guests encountered minor issues, notably breakfast crowding and some challenges with check-in procedures.

• Breakfast can be crowded during peak times due to the hotel's size.
• A few guests noted slow check-in processes.
• The absence of a bidet in some bathrooms was mentioned.
• Soundproofing between rooms was not ideal, potentially affecting quietness.

Amenities

• Private bathroom
• Toilet
• Free toiletries
• Hairdryer
• Garden
• Aerobics
• Live sports events (broadcast)
• Live music/Performance

Where it is

Engindere Mahallesi, Sevgi Caddesi No:18, 53020 Merkez/Rize, 53020 Rize, Turkey