Ramada Plaza by Wyndham Samsun

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisOmanis

What guests love

Arab guests frequently praise the hotel's friendly and professional staff, highlighting their helpfulness and welcoming demeanor. The breakfast is often noted for its quality and variety, alongside spacious and clean rooms.

• Staff members are consistently described as polite and eager to assist.
• Breakfast is generally considered good and offers a decent selection.
• Rooms are spacious and clean, contributing to a comfortable stay.
• The location is found convenient by some for its proximity to amenities.

Areas to improve

Some guests report issues with the hotel's noisy location and parking difficulties, noting that the room and facility standards sometimes fall short of expectations for a premium hotel.

• Guests mention noise from the location and challenges with parking availability and cleanliness.
• Rooms are described by some as dated, requiring updates, with issues concerning air conditioning and furnishings.
• There are comments regarding insufficient bathroom amenities and certain basic facilities.
• Some visitors experienced problems with Wi-Fi service and elevator wait times.

What guests love

Saudi guests frequently highlight the hotel's staff, praising their helpfulness and attentive service, alongside the clean and spacious rooms.

• Staff performance was consistently noted as outstanding and welcoming.
• The breakfast selection and quality were appreciated by many.
• Rooms were described as clean and generously sized, offering comfort.
• The hotel's location was also mentioned positively by some visitors.

Areas to improve

Some Saudi visitors encountered issues with the hotel's central but noisy location and parking difficulties, alongside remarks on room standards and certain services.

• The central location was cited as noisy, with parking also presenting a challenge.
• A few guests felt the room quality did not meet expectations for a premium hotel.
• Wi-Fi connectivity was noted as poor and not reaching rooms effectively.
• Some found the beds uncomfortable or not adequately clean.

What guests love

Emirati guests appreciated the attentive service from friendly and helpful staff, noting the promptness and professionalism of room service.

• Warm welcome and efficient check-in process.
• Spacious and comfortable family room sizes.
• Good air conditioning and shower water pressure.

Areas to improve

Some Emirati guests noted that certain hotel amenities require updates, including furniture and linens, alongside some comfort aspects.

• Uncomfortable pillows and furniture that appeared dated.
• Slow elevator service requiring some waiting time.
• Limited parking availability and relative distance from the city center.

What guests love

Kuwaiti guests appreciate the attentive service and helpful staff at Ramada Plaza Samsun, noting the spacious and clean rooms.

• Staff members are consistently friendly and helpful.
• Rooms are spacious, clean, and offer pleasant views.
• The hotel's location is convenient for accessing attractions.
• Breakfast is noted as varied and tasty.

Areas to improve

Some Kuwaiti guests encountered recurring issues with insufficient bathroom supplies and noted concerns regarding furniture condition and air conditioning.

• A recurring lack of basic bathroom amenities like toilet paper.
• Certain rooms require updates to furniture and appliances.
• Difficulty regulating room temperature due to non-operational AC in winter.
• Some guests mentioned the absence of facilities like a swimming pool.

What guests love

Qatari guests appreciate the hotel's convenient location near essential amenities and commend the friendly, helpful staff for contributing to a pleasant stay.

• Staff members are consistently friendly and helpful, offering genuine assistance.
• The hotel boasts a prime location, conveniently close to dining, shopping, and cafes.
• Rooms are noted for their spaciousness and adequate amenities, with some welcome touches.
• Wi-Fi service is good, and the breakfast selection received positive remarks.

Areas to improve

Some Qatari guests encountered issues with the cleanliness of facilities and bathrooms, alongside remarks concerning room conditions and reception service.

• Certain facilities and bathrooms were noted as lacking cleanliness, with some instances of mold.
• Maintenance issues were reported in rooms, such as damaged door locks.
• Some reception staff were perceived as having insufficient English language skills.
• Room cleaning services were not available during very early hours when urgently needed.

What guests love

Omani guests appreciated their stay at Ramada Plaza by Wyndham Samsun, noting the hotel's good facilities and the staff's friendly approach.

• Omani visitors enjoyed the warm and professional interactions with the hotel staff.
• Guests praised the good facilities that contributed to a comfortable stay.
• The hotel provided a very good overall service experience for visitors.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

Liman Mah. Rıhtım Bulvarı No:3 İlkadım, 55100 Samsun, Turkey