REAL KiNG SUiTE

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisOmanis

What guests love

Arab guests commend the friendly service and convenient location, highlighting the staff's role in ensuring a pleasant stay.

• Guests praise the staff's helpfulness and kindness, particularly the manager for her assistance.
• The location is considered good due to its proximity to services, restaurants, and key areas.
• The apartments are noted for their spaciousness, suitable for families.
• Breakfast is described as good and varied, offering good value.

Areas to improve

Some guests noted that the building is old and requires updates, with remarks on certain facilities and maintenance.

• The furniture and general facilities are mentioned as old and in need of renovation and maintenance.
• There are complaints about poor lighting in rooms and corridors.
• A single, small elevator is noted as causing congestion.
• Some guests found the cleanliness to be inconsistent or not up to standard at times.

What guests love

Saudi guests frequently praise the attentive service and helpful staff, with special commendation for the hotel manager and reception team who prioritize guest comfort.

• Visitors appreciate the friendly and polite demeanor of the staff, particularly the hotel manager and receptionists who speak Arabic fluently.
• The strategic location of the suites, close to amenities, restaurants, and malls, is valued by guests.
• Suites are noted as spacious and suitable for families, with some offering amenities like a kitchenette and washing machine.
• The breakfast is described as varied and delicious, receiving positive remarks from many visitors.

Areas to improve

Some Saudi guests encounter issues with outdated furniture and facilities, alongside remarks concerning lighting and the single elevator.

• Many visitors report that the furniture and furnishings are old and require renovation or replacement.
• Inadequate lighting within rooms and suites is a recurring observation, with some guests describing it as dim or insufficient.
• The single elevator is a frequent point of concern, leading to delays and congestion, especially during peak times.
• There are scattered complaints regarding room cleanliness or discrepancies between advertised photos and the actual property.

What guests love

Emirati guests praise the good hospitality and attentive staff at REAL KiNG SUiTE, highlighting the convenient location that offers easy access to amenities.

• Guests frequently commend the warm welcome and helpfulness of the staff, with special mentions for manager Elmas.
• The hotel's strategic location, close to markets, restaurants, and essential services, is a significant advantage noted by visitors.
• Apartments are described as spacious, comfortable, and well-equipped, offering good value for money.
• The breakfast is highlighted as varied and tasty, providing good options for guests.

Areas to improve

While Emirati guests appreciate the service and location, some noted that the hotel could benefit from updates to certain facilities and appliances, alongside comments regarding parking.

• A few guests mentioned that the hotel feels a bit dated and could use some renovation and modernization in rooms and facilities.
• The underground parking was described by some as dark, tight, and potentially confusing.
• Some visitors felt the price for a single person was quite high for the hotel's current offerings.
• There were minor remarks about certain electrical appliances needing an update.

What guests love

Kuwaiti guests appreciated the friendly service from staff members like Mrs. Almaz, noting her refined cooperation and attention to guest comfort.

• Refined and friendly interactions from staff, particularly Mrs. Almaz.
• Some guests expressed satisfaction with room cleanliness and the overall property.
• The convenient location was highlighted by some as a positive aspect of their stay.

Areas to improve

Some Kuwaiti guests encountered disappointing experiences due to poor facility maintenance, unclean bathrooms, issues with heating and lighting, and a mediocre breakfast.

• Complaints regarding poor facility maintenance, including dilapidated bathrooms and dim lighting.
• Rooms suffered from uncomfortable heat and insufficient cooling.
• Breakfast was described as average, lacking variety and hot food options.
• Some guests faced difficulties with refunds when significant room issues arose.

What guests love

Qatari guests found the apartment's location very convenient, offering easy access to numerous restaurants and shops in a quiet neighborhood.

• The location is close to Arab restaurants and shops.
• Staff members are friendly and helpful.
• Breakfast offered good variety.
• The apartment provided necessary amenities.

Areas to improve

Some guests noted that the room lighting could be improved due to light curtains, and that the furniture could benefit from an update.

• Curtains are quite light, allowing morning light into the room.
• The furniture requires replacement.
• Room lighting needs attention.

What guests love

Omani guests found the REAL KiNG SUiTE to be a spacious and comfortable accommodation, appreciating the friendly service and convenient location for their stay.

• Guests highlighted the spaciousness of the suites and facilities, noting the convenience of a mini-kitchen.
• The staff were consistently praised for their friendliness and helpfulness, with special mentions for Almas.
• Visitors appreciated the cleanliness, quiet atmosphere, and good value for money.
• The convenient location was also noted as a positive aspect for exploring the area.

Areas to improve

Some Omani guests noted areas for improvement regarding suite amenities, particularly concerning bathroom facilities and furnishings.

• A notable point was the absence of a toilet in the master bedroom, creating an inconvenience for guests.
• The mini-kitchen was found to be inadequately equipped for some needs.
• Several guests observed that the furniture appeared dated and in need of renovation, impacting the overall impression.
• Minor issues like narrow parking spaces and dim interior lighting were also mentioned.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Toilet
• Free toiletries
• Hairdryer
• Shower

Where it is

Kaşüstü, 61290 Trabzon, Turkey