REF İNN HOTEL
Hotel in Ordu, Turkey
What Arab guests said
What guests love
Guests appreciate the hotel's convenient location near the beach and dining options, along with good cleanliness and pleasant interactions with some staff members.
- The location is very close to the beach, cafes, and surrounding restaurants.
- Some guests noted the cleanliness of the place met their expectations.
- Breakfast is considered good, particularly when requesting extra dishes.
- Interactions with certain staff members were described as friendly and notable.
Areas to improve
Some guests experienced disappointment due to booking discrepancies, air conditioning issues, a feeling of not being welcomed, and concerns about breakfast quality and room size.
- Bookings did not match what was agreed upon, such as rooms requested with a view or balcony.
- Guests suffered from poor air conditioning performance in rooms, causing heat and discomfort.
- Some reported that breakfast was limited and unsatisfying, with some dishes lacking quality.
- Certain guests felt unwelcome or discriminated against, facing communication difficulties with staff who did not speak their language.
What guests love
Saudi visitors appreciate the hotel's convenient location near the beach and dining options, alongside good cleanliness and pleasant interactions with some staff.
- The location is very close to the beach, cafes, and surrounding restaurants.
- Cleanliness in the rooms and facilities was a positive aspect for many guests.
- Some staff members demonstrated wonderful and kind interactions with visitors.
- Breakfast is considered good, especially when requesting extra dishes.
Areas to improve
Some Saudi visitors encountered issues with booking discrepancies, air conditioning problems, and negative experiences with certain staff members.
- Discrepancies were reported between booking details and reality, such as rooms lacking balconies or sea views.
- Complaints were made about poor air conditioning performance, causing discomfort due to heat.
- Some guests noted communication difficulties with staff who did not speak Arabic or English.
- Breakfast was described as very basic or poor, with limited options or food quality.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bidet
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
Show all amenities (60)
- Hairdryer
- Bath
- Shower
- Linens
- Wardrobe or closet
- Terrace
- Garden
- Electric kettle
- Socket near the bed
- Clothes rack
- Desk
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Fruit
- Wine/Champagne
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Invoice provided
- Private check-in/out
- 24-hour front desk
- Daily housekeeping
- Ironing service
- Dry cleaning
- Fax/Photocopying
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Carbon monoxide detector
- Designated smoking area
- Air conditioning
- Hypoallergenic room available
- Wake-up service
- Hardwood or parquet floors
- Heating
- Soundproofing
- Car rental
- Soundproof rooms
- Elevator
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Where it is
bahçelievler mh 291 sk no 10, 52100 Ordu, Turkey