Renaissance Istanbul Polat Bosphorus Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisQataris

What guests love

Arab guests frequently praise the hotel's prime location and its captivating Bosphorus views, alongside general cleanliness and room comfort.

• The hotel boasts a strategic location, offering convenient access to shopping centers and attractions.
• Guests often highlight the wonderful panoramic views of the Bosphorus from their rooms.
• A good level of cleanliness throughout the hotel is noted by visitors.
• Some guests mention the staff's friendly and helpful demeanor.

Areas to improve

Some guests noted issues related to service, such as slow room service or ineffective air conditioning, alongside observations about dated furniture.

• Certain service aspects were mentioned, including slow response times or room service.
• A number of visitors reported that the air conditioning did not always function efficiently.
• Comments were made regarding the furniture being old and in need of updating.
• Some guests experienced unpleasant odors within the rooms or from ventilation.

What guests love

Saudi guests frequently praise the hotel's prime location and stunning Bosphorus views, alongside its cleanliness and welcoming reception services.

• The hotel boasts a strategic location, offering convenient access to shopping areas and attractions.
• Rooms provide beautiful vistas of the Bosphorus, enhancing the overall stay.
• Guests commend the high standard of cleanliness maintained throughout the property.
• Some front desk staff are noted for providing good and friendly service.

Areas to improve

Some Saudi visitors encountered service-related issues, including slow room service, alongside comments regarding the condition of furniture and certain amenities.

• Some guests noted that room service can be slow at times.
• Comments were made about the furniture being dated and showing signs of wear.
• A few guests reported that the air conditioning was not effective during daytime hours.
• High prices for mini-bar items were mentioned by some.

What guests love

Emirati guests frequently highlight the hotel's prime location and its proximity to key attractions, complemented by high standards of cleanliness and friendly staff service.

• The strategic location offers convenient access to major points of interest.
• Good cleanliness throughout the property contributes to a pleasant stay.
• Staff members are welcoming and provide attentive service.
• The quality of food served at the hotel was well-received.

Areas to improve

Some Emirati guests noted areas for improvement, including room size and parking fees, alongside minor issues with air conditioning functionality.

• Certain rooms were perceived as being on the smaller side.
• Additional charges apply for parking facilities.
• Intermittent issues with the air conditioning performance were reported.
• Comments were made regarding the cleanliness standards in some rooms.

What guests love

Qatari guests appreciate the hotel's prime location near shopping centers and attractions, complemented by the staff's quick and friendly service.

• The hotel boasts a convenient location, offering easy access to shopping areas and key sights.
• Visitors noted the efficient check-in process and the helpfulness of the hotel staff.
• The beds were highlighted as comfortable, contributing to a pleasant stay.

Areas to improve

Some Qatari guests felt the hotel could benefit from modernization, with remarks concerning room odors and certain service aspects.

• The hotel's age was noted, suggesting a need for design updates.
• Concerns were raised about unpleasant smells in bathrooms and cleanliness issues.
• A few visitors felt the room size did not justify the high price.

Amenities

• Toilet paper
• Towels
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer
• Shower

Where it is

Barbaros Bulvari, No: 145, Besiktas, Besiktas, 34349 Istanbul, Turkey