Renaissance Polat Istanbul Hotel
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests generally found Renaissance Polat Istanbul Hotel to be a clean and comfortable stay with good amenities, appreciating the pleasant views and overall quiet atmosphere.
- Guests praised the hotel's cleanliness, nice views, and available facilities.
- The breakfast offered was noted as good, varied, and delicious.
- Rooms were found to be comfortable, with friendly service from cleaning staff appreciated.
- The surrounding area was described as beautiful and offering a peaceful ambiance.
Areas to improve
Some Arab guests encountered challenges with the hotel's location, slow elevators, and noted concerns regarding food quality and parking fees.
- The hotel's location was considered inconvenient for sightseeing.
- Guests reported slow elevators that caused significant waiting times.
- There were complaints about staff attempting to charge for unutilized services.
- Some visitors mentioned issues with staff professionalism and inappropriate door access.
What guests love
Saudi guests highlight the hotel's prime location and stunning views, with particular appreciation for the SPA's quality and services.
- Guests enjoyed the hotel's convenient location and good views.
- Visitors praised the beauty of the surrounding area.
- The hotel's SPA experience was noted positively.
- The breakfast was described as good, varied, and delicious.
Areas to improve
Some Saudi guests encountered issues with car parking fees and attempts to charge for unutilized services upon checkout.
- Car parking was subject to charges.
- One guest faced an attempt to charge for extra services at checkout.
What guests love
Emirati guests found Renaissance Polat Istanbul Hotel to be a pleasant stay, highlighting its cleanliness, modern facilities, and good amenities.
- Emirati visitors appreciated the cleanliness of the facilities and their comfortable rooms.
- Guests enjoyed the good amenities provided by the hotel.
- Some visitors found the hotel suitable for specific events.
Areas to improve
Some Emirati guests encountered issues during their stay, noting slow elevators, minor cooling problems, and some concerns regarding staff professionalism.
- Guests reported that the elevators were notably slow.
- A few visitors mentioned issues with the refrigerator's cooling performance.
- Some guests felt the staff's professionalism could be improved.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Show all amenities (60)
- Linens
- Wardrobe or closet
- View
- Outdoor furniture
- Sun deck
- Terrace
- Garden
- Electric kettle
- Socket near the bed
- Fold-up bed
- Clothes rack
- Aerobics
- Live sports events (broadcast)
- Live music/Performance
- Tennis equipment
- Evening entertainment
- Racquetball
- Ping-pong
- Tennis court
- Desk
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Coffee house on site
- Fruit
- Wine/Champagne
- Kid-friendly buffet
- Kids' meals
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Invoice provided
- Lockers
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
- Baby safety gates
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Business center
Where it is
Sahil Yolu Caddesi No: 2 Yesilyurt, Bakirkoy, 34149 Istanbul, Turkey