Residence Inn by Marriott Trabzon

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainisOmanis

What guests love

Arab guests praise the hotel's high cleanliness and peaceful atmosphere, complemented by the friendly and helpful staff.

• Rooms are spacious, comfortable, and well-equipped with modern furnishings.
• The breakfast is noted for its quality and variety, offering delicious options.
• Staff are consistently described as friendly, cooperative, and providing attentive service.
• The property maintains a high standard of cleanliness and tidiness for a pleasant stay.

Areas to improve

Some guests encountered challenges with the hotel's location on a slope, limited breakfast variety, and occasional issues with room cleaning.

• The hotel's location on a steep incline presents accessibility challenges, particularly for parking.
• Breakfast variety is frequently mentioned as limited, with a desire for more options.
• Inconsistent room cleaning services or delays were noted by several guests.
• Some guests reported insufficient soundproofing in certain rooms.

What guests love

Saudi guests appreciate the hotel for its cleanliness and quiet atmosphere, with special praise for the friendly and respectful staff who provide attentive service.

• Rooms are noted for being spacious and clean, featuring new and comfortable furnishings for a peaceful stay.
• Guests commend the staff's friendliness and attentive service, contributing to a positive accommodation experience.
• The property is generally described as clean and well-maintained, making it a preferred choice for many.
• The hotel is highlighted as new with an elegant interior design.

Areas to improve

Some Saudi visitors encounter challenges related to the hotel's elevated location and accessibility, alongside limitations in breakfast variety.

• Some guests experience difficulty accessing the hotel due to its location on a steep incline.
• A limited variety of breakfast options is noted by several visitors.
• Feedback suggests that room cleaning services may not always meet expectations.
• Parking availability and ease of use are mentioned as potential issues.

What guests love

Emirati guests praised the hotel's welcoming and helpful staff, noting their attentive service contributed to a comfortable and enjoyable stay.

• The refined and accommodating service provided by all staff members, including reception and restaurant teams.
• Clean, spacious, and comfortable rooms offering pleasant views.
• Fresh breakfast food quality with healthy and authentic Turkish options.
• A centralized location that facilitated easy access to city attractions.

Areas to improve

A few Emirati visitors encountered minor issues regarding room size and certain service aspects, though these did not detract from their overall experience.

• Some rooms were noted as being somewhat cramped.
• Minor comments were made regarding service and location.
• Lack of porter service during later hours was observed.

What guests love

Kuwaiti guests found the residence to be very clean, with staff offering polite and welcoming service.

• Rooms are spacious and tidy, offering pleasant sea views from higher floors.
• Staff members are notably helpful and provide good assistance when needed.
• The accommodation features effective cooling systems and good daily housekeeping.
• The on-site restaurant operates 24 hours, providing satisfactory dining options.

Areas to improve

Kuwaiti visitors noted that the breakfast selection could be more varied, and some kitchen amenities were lacking.

• Breakfast requires more variety in dishes and egg preparations.
• Some kitchenware items were missing within the accommodation units.
• The hotel's location on a steep incline can make access and walking challenging.
• Additional charges may apply for certain beverages like cappuccino.

What guests love

Qatari guests appreciated the attentive service and personal support provided by some staff members, contributing to a smooth and pleasant stay.

• Qatari visitors highlighted the polite and professional interactions with specific staff.
• Qatari families noted that staff were generally courteous and willing to assist.
• Efforts to ensure a stress-free experience were valued by guests.

Areas to improve

Some Qatari guests encountered issues with room cleanliness, a lack of certain amenities, and limited breakfast options.

• A few visitors reported that rooms were not entirely clean upon arrival.
• Guests noted a limited selection of hot dishes at the breakfast buffet.
• Others experienced delays or unavailability of essential items like irons and toothpaste.

What guests love

Bahraini guests appreciated the welcoming service and comfortable amenities at Residence Inn by Marriott Trabzon, highlighting the quality furnishings and breakfast variety.

• Staff were noted for their welcoming attitude and helpfulness.
• The comfortable furnishings and well-equipped rooms were well-received.
• Guests enjoyed the good taste and variety offered at breakfast.

Areas to improve

Some Bahraini visitors experienced disturbances from nighttime ceiling vibrations, while others felt the hotel was understaffed, impacting service speed.

• A few guests reported annoying vibration sounds originating from the ceiling at night.
• Some visitors felt the hotel was experiencing staff shortages.
• Breakfast choices were noted as limited by some guests.

What guests love

Omani guests frequently highlight the hotel's welcoming staff and well-maintained facilities, contributing to a pleasant stay.

• Staff members are consistently praised for their kindness and helpfulness.
• The hotel's facilities are noted for being tidy and clean.
• Guests appreciate the breakfast offerings and the hotel's convenient location.
• Rooms are described as clean and offering good views.

Areas to improve

While generally positive, some Omani visitors noted areas for improvement, particularly concerning room service responsiveness and parking convenience.

• Room service was occasionally slow to respond to assistance requests.
• Some guests felt that the suite rooms could offer more space.
• The parking area was mentioned as being a bit tricky due to its slope.
• One guest found the mattress to be uncomfortable.

Amenities

• Toilet paper
• Bath or shower
• Slippers
• Toilet
• Bathrobe
• Hairdryer
• Bath
• Shower

Where it is

Muratli Caddesi Yorma, 61250 Trabzon, Turkey