Richmond Nua Wellness Spa - Adult Only

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainisOmanis

What guests love

Arab guests frequently praise the hotel's convenient location and stunning lake views, complemented by a calm and relaxing atmosphere that enhances the overall stay.

• Staff members, particularly Samia Mohamed, are consistently highlighted for their warm welcome and good service.
• The hotel's prime location and proximity to the lake are often cited as significant advantages.
• Guests enjoyed the well-maintained facilities, including the spa, which contributed positively to their experience.
• The property's cleanliness and quiet ambiance were noted as key factors for a pleasant visit.

Areas to improve

Some guests encountered issues regarding room quality and certain services, with comments noting repetitive breakfast options and air conditioning performance.

• The breakfast buffet was described by some as repetitive and lacking the variety expected for a five-star establishment.
• Several guests reported suboptimal performance of the air conditioning system in rooms and corridors.
• Minor maintenance issues or incomplete room preparation upon arrival were mentioned by a few visitors.
• Difficulties with accessibility or a lack of nearby services were noted by some.

What guests love

Saudi guests frequently praise the resort's prime location and beautiful views, highlighting them as significant draws for their stay.

• Staff members, particularly Ms. Samia, are consistently noted for their welcoming attitude and helpfulness.
• The hotel's strategic location is often mentioned as a key advantage for exploring the area.
• Guests appreciate the well-maintained facilities and the spa for contributing to a relaxing experience.
• The tranquil atmosphere of the resort is a recurring positive comment.

Areas to improve

While many aspects were enjoyed, some Saudi visitors pointed out areas for improvement, particularly concerning breakfast variety and room amenities.

• The breakfast selection is noted by some as repetitive and not meeting five-star expectations.
• A few guests mentioned issues with room quality, such as air conditioning performance or design elements.
• There were comments regarding missing basic room essentials or minor maintenance needs.

What guests love

Emirati guests praise Richmond Nua Wellness Spa as an ideal relaxation destination, highlighting its tranquil location, stunning views, and elegant interior design.

• Visitors appreciate the good and friendly service from staff, with special thanks to Ms. Samia and Ms. Firuze for their hospitality and assistance.
• The wellness and spa facilities are noted as a major draw, offering a complete relaxation experience and distinctive treatments.
• Guests enjoyed varied breakfast options and tasty meals, alongside comfortable and well-equipped rooms.

Areas to improve

While most Emirati guests had a positive experience, a few noted minor challenges related to nearby services and transportation difficulties.

• Some visitors encountered challenges accessing services in the vicinity of the hotel.
• Information provided about the spa facilities was occasionally noted as insufficient.

What guests love

Kuwaiti guests praise the hotel's beautiful lakeside location and the very friendly and helpful staff who contribute to a comfortable stay.

• Guests highlight the welcoming and cooperative nature of the guest relations team, particularly Ms. Samia, for enhancing their experience.
• The scenic views of the lake and the well-maintained gardens are frequently mentioned as a positive aspect.
• The cleanliness of the property and the quality of the food, especially breakfast, receive positive remarks.
• Visitors appreciate the available amenities such as the spa and the outdoor pool.

Areas to improve

While most guests had a positive experience, a few noted specific areas that could be improved to enhance overall comfort and satisfaction.

• Some visitors mentioned that certain facilities, like the jacuzzi, were undergoing maintenance without prior notification.
• A few guests pointed out that some room features, such as sinks or air conditioning, required attention or adjustment.
• There were comments regarding dogs in the outdoor dining areas, which some found disruptive.
• A small number of reviews indicated that some furnishings, like carpets and sofas, appeared dated and could benefit from updating.

What guests love

Qatari guests appreciated the hotel's tranquil location and beautiful natural views, highlighting the comprehensive services and well-organized facilities that contributed to a pleasant stay.

• The welcoming and helpful demeanor of the staff, particularly Ms. Samia and her colleagues.
• The serene setting and picturesque natural vistas surrounding the hotel.
• The overall cleanliness and good organization of the hotel's amenities.
• The convenient location and accessibility to various points of interest.

Areas to improve

A few Qatari visitors noted minor points regarding furniture design and specific dietary preferences.

• Some furniture pieces featured sharp edges.
• A desire for more healthy and varied options on the food menu.
• A suggestion to include shisha service.

What guests love

Bahraini guests expressed overall satisfaction with their stay, praising the attentive service and convenient location.

• Friendly service provided by attentive staff.
• Appreciation for the well-situated and accessible location.
• A positive experience that left a good impression.

What guests love

Omani guests found the hotel's location perfect for relaxation and appreciated its proximity to beautiful beaches.

• The location is ideal for a calm and relaxing getaway.
• Services provided were very good.
• Rooms were customized to suit honeymoon vibes.

Amenities

• Toilet paper
• Towels
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe
• Hairdryer

Where it is

Rustem Pasa Mahallesi Sahilyolu Caddesi, 54600 Sapanca, Turkey