Ridos Thermal Hotel & Spa

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisOmanis

What guests love

Arab guests frequently praise the hotel's beautiful location amidst tranquil nature, highlighting the thermal pools and spa as key features for relaxation and rejuvenation.

• The stunning natural surroundings and picturesque scenery are appreciated.
• Thermal pools and the spa offer a relaxing and refreshing experience.
• Many guests value the peaceful atmosphere and seclusion from city noise.
• Staff members are often commended for their welcoming and cooperative service.
• The quality of breakfast and dinner meals receives positive mentions.

Areas to improve

Many guests report issues with outdated furniture and facilities in rooms, alongside a lack of air conditioning in some areas, impacting comfort especially during warm weather.

• Furniture and facilities are frequently noted as needing renovation and maintenance.
• A significant number of rooms lack air conditioning, causing discomfort.
• Some rooms are described as small or having maintenance issues.
• The resort's distance from essential services and amenities is a common concern.
• There are occasional comments regarding food quality and variety.

What guests love

Saudi guests praise the resort's stunning location and tranquility, highlighting it as an ideal destination for relaxation amidst beautiful natural surroundings.

• Visitors commend the picturesque natural scenery and peaceful atmosphere, creating a wonderful environment for rejuvenation.
• Many guests appreciate the effectiveness of the thermal and sulfurous pools.
• Guests value the warm welcome and helpfulness of the hotel manager, Mr. Gamal, and the cooperative staff.
• Beautiful views of the river and mountains are noted as significant attractions.

Areas to improve

The resort faces recurring criticism regarding outdated furniture and facilities, with a need for renovation, alongside issues with air conditioning and basic services.

• Many guests complain about the old furniture and buildings, noting a clear need for updates and maintenance.
• The lack of effective air conditioning in rooms is a significant problem, particularly during summer.
• Issues with weak internet service and the variety and quality of food in the restaurant are mentioned.
• Some visitors pointed out small room sizes and problems with cleanliness or essential amenities like bathrooms.

What guests love

Emirati guests appreciate the hotel's prime location and facilities, with special thanks to the cooperative staff who strive to ensure a comfortable stay.

• The hotel's geographical location is highlighted as a significant advantage.
• Guests enjoyed the thermal sulphur water and pool facilities.
• Staff members were commended for their helpfulness and pleasant demeanor.
• The hotel's general facilities are considered good for visitors.

Areas to improve

Some Emirati visitors encountered issues with laundry services and communication, alongside comments on the road access and pricing relative to the overall condition.

• Delays in laundry services and communication challenges for non-Arabic/Turkish speakers were noted.
• The road leading to the hotel and nearby services presented some inconvenience.
• A few guests felt the prices were high for the value received.
• Cleanliness issues were reported in certain rooms and floors.

What guests love

Kuwaiti guests appreciate the hotel's convenient location, noting its overall beauty and cleanliness.

• The hotel's general location is a significant advantage.
• The property is generally well-maintained and clean.
• An enjoyable overall stay experience.

Areas to improve

Kuwaiti guests encounter issues with the lack of air conditioning in some rooms, impacting comfort during hot periods, alongside old furniture and limited buffet options.

• The absence of air conditioning in certain rooms causes discomfort during warm weather.
• The furniture in the rooms appears dated and could use updating.
• The dinner buffet offers limited variety and basic choices.
• The cost for sulfur rooms is considered very high.

What guests love

Qatari guests praised the hotel's superb location, offering stunning mountain and river views, and its proximity to tourist attractions and natural sites.

• The location is beautiful, nestled among mountains with scenic views.
• Staff are welcoming and helpful, with the general manager providing personal assistance.
• The pools offer a great experience, and the food is delicious and varied.
• Guests recommend utilizing the sulfur baths for their health benefits.

Areas to improve

Some Qatari visitors noted that the furniture is dated and requires updating, with comments regarding the unsuitability of certain facilities for children and occasional staff interactions.

• The furniture is old, and the beds are uncomfortable.
• There are insufficient activities for children, and the kids' pool is small.
• Some guests experienced issues with staff regarding dress codes at the sulfur baths.

What guests love

Omani guests appreciate the hotel's tranquil location, offering an ideal retreat for relaxation away from city noise, complemented by good thermal facilities and services.

• Guests enjoyed the peaceful atmosphere and the hotel's scenic location, perfect for unwinding.
• The thermal pools and spa services received notable appreciation from visitors.
• The quality of services and the staff's welcoming demeanor were highlighted positively.
• Many newlyweds found the hotel to be a suitable place for memorable stays.

Areas to improve

Some Omani guests noted the need for furniture and room facility updates, alongside comments regarding the remote location and occasional insufficient air conditioning.

• Some furniture and furnishings require renovation to enhance comfort.
• The hotel's location was noted as being somewhat distant from key areas.
• A few guests experienced issues with room cooling during warmer periods.
• The height of the toilets was mentioned as being uncomfortable for some.

Amenities

• Toilet paper
• Towels
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe
• Hairdryer

Where it is

Ilıca Köyü, Ikizdere Rize, 53690 İkizdere, Turkey