Rixos Park Belek - The Land Of Legends Access

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisBahrainis

What guests love

Arab guests praise the resort for its good services, diverse dining options, and enjoyable leisure facilities, with special commendation for the guest relations team's attentiveness.

• Visitors highlight the staff's welcoming nature and helpfulness, particularly the guest relations team's good support.
• The food across various restaurants is noted as very good, offering delicious choices that satisfy different preferences.
• Easy access to The Land of Legends theme park is a key advantage, alongside available activities for families and children.
• General facilities, such as swimming pools, are found to be clean and appealing, contributing to a pleasant stay.

Areas to improve

Some guests encounter challenges regarding value for money, room maintenance, and transfer services, alongside occasional communication difficulties with staff.

• Several visitors feel the resort is overpriced for the experience or that some rooms require updates and maintenance.
• Comments note limitations or inconveniences with transfer services, such as shuttles to the theme park or difficulty obtaining golf carts.
• Internet service is mentioned as being slow at times, and some staff members experience English communication barriers.
• Isolated complaints arise regarding inconsistent room cleanliness or delays in essential service delivery.

What guests love

Saudi guests praise the resort as a comprehensive destination offering an enjoyable experience, highlighting the quality and variety of food, and the friendly, professional staff service, especially from the guest relations team.

• The food across restaurants is noted for its high quality and variety, with good buffet options.
• Staff are consistently described as friendly and helpful, providing attentive service, particularly from guest relations.
• Complimentary access to The Land of Legends is a significant highlight for families.
• Resort facilities, including pools and activities, are well-suited for family enjoyment.

Areas to improve

Some Saudi guests noted challenges concerning room maintenance, slow internet speeds, and certain service aspects that require improvement for a seamless experience.

• Certain rooms require updates and maintenance, with comments regarding their cleanliness.
• The resort's internet service was described as slow and unsatisfactory by some visitors.
• Some service issues were observed, such as delays in fulfilling requests or lack of clear information.
• Specific facilities, like the kids' club or gym hours, were not ideal for all guests.

What guests love

Emirati families experienced a delightful stay, finding the hotel's offerings and staff service to be very good. The overall experience was enjoyable.

• Guests praised the quality and variety of food, describing it as good.
• The hotel staff received significant appreciation for their helpfulness and attentiveness.
• Emirati visitors enjoyed the convenient location near the Land of Legends and available activities.

Areas to improve

Some Emirati guests noted a few areas for improvement to enhance the overall stay experience.

• There were some observations regarding the cleanliness standards of the rooms.
• Guests suggested improvements to the theme park shuttle schedule and additional comfort provisions.
• Suggestions were made for better air conditioning in the Kids Club and increased availability of buggy transport.

What guests love

Kuwaiti guests found Rixos Park Belek to be a very pleasant resort, highlighting good staff service and the overall quality of facilities.

• Visitors praised the staff for their welcoming and supportive nature.
• The quality of the rooms and resort amenities was well-regarded.
• Guests enjoyed the variety of activities and access to Land of Legends.
• The food was described by guests as delicious.

What guests love

Bahraini guests had a generally positive experience, highlighting the quality of food and drinks offered during their stay.

• Guests enjoyed the variety and quality of the food and beverages.
• The hotel itself was described as beautiful and pleasant.
• The overall experience was good and satisfying for families and groups.

Areas to improve

Some Bahraini visitors noted areas for improvement that could enhance the overall guest experience.

• Guests wished the snack bar had longer operating hours.
• Some visitors observed that staff appeared overloaded in certain areas.
• There were comments regarding staff being stretched thin at the lobby coffee shop and poolside restaurant.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Toilet
• Free toiletries
• Bathrobe
• Hairdryer

Where it is

Belek Mah. Turban Cd. No: 31 / Z01 Serik, 07500 Belek, Turkey