Rixos Tersane Istanbul

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainisOmanis

What guests love

Arab guests consistently praise the hotel's attentive service and the staff's genuine warmth, highlighting the prime location and attractive design.

• Many guests emphasize the staff's welcoming nature and personal attention to ensure a pleasant stay.
• The hotel's strategic location and proximity to key attractions are frequently noted as a significant advantage.
• Various facilities, including the swimming pool and elegant interior design, are cited as key reasons for satisfaction.
• Room cleanliness and comfort are mentioned as contributing factors to an overall positive experience.

Areas to improve

A few guests noted areas for improvement, including occasional access challenges and specific operational details.

• Some guests experienced infrequent responsiveness from the reception via phone.
• A minor issue with an odor in a specific ground-floor area was reported.
• The room rates were mentioned by some as being on the higher side.
• One guest noted disruptive noise from a nearby venue late at night.

What guests love

Saudi guests praise the attentive service and warm hospitality at Rixos Tersane Istanbul, highlighting its attractive location and elegant facilities.

• Visitors commend the staff's kindness and professionalism, especially the guest relations team, for ensuring a comfortable stay.
• The hotel's prime location is frequently noted as a key attraction, facilitating city exploration and scenic enjoyment.
• Guests expressed satisfaction with the hotel's cleanliness and stylish design, contributing to a pleasant experience.
• The availability of diverse facilities and activities was appreciated as a valuable addition to the stay.

Areas to improve

Some Saudi guests encountered remarks regarding accommodation costs, alongside a few minor operational issues.

• A few visitors mentioned the high room prices as a drawback.
• A complaint was noted regarding a sewage smell in a specific ground floor area.
• Noise from a nearby open-air cinema was observed, particularly during sporting events.

What guests love

Emirati guests praise the warm hospitality and attentive service at Rixos Tersane Istanbul, highlighting the personal attention provided by the staff.

• Visitors commend the staff's kindness and readiness to assist, contributing to an enjoyable stay.
• Guests appreciate the high level of cleanliness and attention to detail throughout the property.
• The hotel's convenient location and proximity to key amenities are noted as a positive aspect.

What guests love

Kuwaiti guests praise their stay at Rixos Tersane Istanbul, highlighting the convenient location and friendly service.

• Kuwaiti visitors commend the hotel's attractive location and beautiful views.
• Guests appreciate the staff's professionalism and kindness, with special thanks for their hospitality.
• Visitors describe the hotel as clean and comfortable, valuing its historical design.

Areas to improve

A few Kuwaiti guests encountered minor issues related to restaurant service, slightly impacting their overall experience.

• One guest experienced difficulty in obtaining an agreed-upon restaurant discount.
• There was an insistence on immediate payment at the restaurant instead of charging it to the room.

What guests love

Qatari guests expressed satisfaction with their hotel stay, praising the attentive service and appealing facilities.

• Visitors highlighted the welcoming and friendly demeanor of the staff across various hotel departments.
• They admired the hotel's unique architectural designs, particularly the lobby and spacious room sizes.
• Enjoyed the prime location, amenities like the swimming pool, and the delicious food.

What guests love

Bahraini guests report a satisfying stay, praising the good service, good facilities, and prime location of the hotel.

• Personalized service and attention to detail from staff, particularly Guest Relations, left a positive impression.
• The hotel's strategic location makes it an ideal base for exploration and enjoyment.
• Available facilities meet guest expectations, contributing to a comfortable stay experience.

What guests love

Omani guests highlight the hotel's prime location, describing it as perfect, with particular praise for the cleanliness and comfort of the rooms.

• Guests commend the hotel's general facilities.
• Staff members are noted for being very helpful.
• Rooms are described as clean and comfortable.

Areas to improve

Some Omani visitors experienced difficulty reaching reception by phone, while others noted the gym facilities were a bit small.

• Guests find it difficult to get through to reception staff by phone.
• The gym facilities are considered small.

Amenities

• Toilet paper
• Bath or shower
• Slippers
• Free toiletries
• Bathrobe
• Hairdryer
• Shower
• Wardrobe or closet

Where it is

Camiikebir Mahallesi Taskizak Tersanesi Caddesi No 23 2 Beyoglu, Beyoglu, 34437 Istanbul, Turkey