Root Karaköy Bosphorus Hotel & Spa

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisBahrainisOmanis

What guests love

Guests praise the hotel's prime location, offering easy access to key attractions and transport links, alongside the staff's friendly and helpful service.

• The location is ideal, providing convenient access to the port, Galata Tower, and dining options.
• Staff members are noted for being friendly and accommodating, with specific appreciation for their hospitality.
• The hotel's artistic decorations and interior design contribute to a pleasant ambiance.

Areas to improve

Some guests noted issues with room temperature control, room size, and the quality of certain basic amenities.

• Rooms were sometimes too warm or cool due to centralized heating and cooling systems.
• Room dimensions and some furnishings were found to be small or in need of improvement.
• Breakfast quality and old towels were mentioned as drawbacks by a few visitors.

What guests love

Saudi guests praise the convenient location of Root Karaköy Bosphorus Hotel & Spa, noting its convenience for accessing key attractions, dining, and transport links.

• The location is ideal, offering easy access to Galata Port and Tower.
• Staff are very kind and helpful, with special mention for Maryam.
• Rooms are clean and comfortable, with good WiFi available.

Areas to improve

Some Saudi guests noted issues with room climate control and the size of certain rooms, alongside some service inconsistencies at reception.

• Central heating or air conditioning was not effective in some rooms.
• Certain rooms were found to be small in size.
• Some guests experienced challenges with reception staff.

What guests love

Emirati guests appreciate the hotel's prime location and artistic decor, which create a unique atmosphere, alongside the friendly service and helpful staff.

• The location is ideal for exploring the surrounding area.
• Artistic decorations give the hotel a distinctive character.
• Service is good, with staff being cooperative and kind.
• The restaurant manager, Mr. Yousef, provided a great experience.

Areas to improve

Some Emirati guests noted areas for improvement, including morning noise levels and certain maintenance and amenity details.

• The morning call to prayer was perceived as too loud by some.
• A lack of certain toiletries was observed.
• Some electrical outlets required maintenance.

What guests love

Kuwaiti guests appreciate the hotel's pleasant decorations and convenient location, ideal for exploring Istanbul's attractions and enjoying its vibrant nightlife and cafes.

• Visitors praised the staff's kindness and helpful suggestions.
• The location is perfect for visiting popular tourist spots.
• Guests enjoy the lively atmosphere for nightlife and nearby cafes.

Areas to improve

Some Kuwaiti guests experienced noise from trams, found the room temperature to be a bit warm, and noted loud music in the breakfast restaurant.

• Complaints were made regarding noise from the trams.
• Some visitors reported that the rooms were too warm.
• Loud music was noted in the breakfast dining area.

What guests love

Bahraini guests appreciated the hotel's convenient location and proximity to attractions, noting the friendly service from staff who communicated well in English.

• The hotel boasts a prime location, making it easy to access key attractions.
• Staff members provided helpful and welcoming service to visitors.
• Most staff speak good English, facilitating smooth communication.

Areas to improve

Some Bahraini guests encountered issues with air conditioning upon arrival and noted concerns regarding the quality of towels and the breakfast offering.

• A few visitors reported non-functional air conditioning or ventilation during the initial nights.
• The towels provided were described as old and having an unpleasant smell.
• The breakfast experience did not meet the expectations of some guests.

What guests love

Omani guests appreciated the hotel's convenient location and proximity to attractions, praising the friendly and professional service provided by the staff.

• The hotel boasts a prime location, making it easy to access various points of interest.
• Visitors highlighted the welcoming and helpful nature of the hotel's personnel.
• A pleasant stay was noted, attributed to the good service and staff interaction.

Areas to improve

While Omani guests enjoyed their stay, some indicated that the breakfast offerings did not meet their expectations.

• A few visitors felt the quality of breakfast options could be improved.
• The breakfast experience was not satisfactory for all guests.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

Necatibey Caddesi No:95, Beyoglu, 34425 Istanbul, Turkey