Royal Comfort Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisOmanis

What guests love

Arab guests frequently praise the hotel's prime location and its stunning sea views, complemented by the convenience of various services available nearby.

• The strategic seaside location offers beautiful panoramic vistas.
• Convenient access to a supermarket, cafes, and restaurants downstairs enhances the stay.
• Many guests noted the staff's helpful and cooperative demeanor.
• Rooms and apartments are often described as spacious and comfortable.

Areas to improve

Some guests noted challenges related to the distance from the city center, alongside observations regarding the quality of certain services and facility maintenance.

• The location is noted as being somewhat distant from Trabzon's city center.
• Issues with the maintenance of some facilities, such as air conditioning or bathrooms, were reported.
• Breakfast quality and certain service aspects did not meet all expectations.
• Some visitors experienced concerns with cleanliness levels or soundproofing.

What guests love

Saudi guests frequently praise the hotel's convenient location and stunning sea views, with particular appreciation for helpful and professional staff members.

• The prime beachfront location offers beautiful panoramic vistas.
• Clean rooms and apartments contribute to a comfortable stay.
• Convenient nearby amenities like shops, cafes, and restaurants enhance the experience.
• Specific staff members, including Noor and Othman, were noted for their professionalism and support.

Areas to improve

Some Saudi guests encountered issues with poor reception service, cleanliness and maintenance problems, alongside inconsistent furniture quality and occasional malfunctions.

• Certain reception staff exhibited unhelpful or unfriendly attitudes.
• Cleanliness concerns were noted, including insects or unpleasant odors in rooms.
• Furniture quality varied, with some items appearing old or in disrepair.
• Services like daily housekeeping or consistent water and electricity supply were sometimes unreliable.

What guests love

Emirati guests found aspects of Royal Comfort Hotel commendable, particularly highlighting the pleasant views and the hotel's surroundings.

• Some Emirati visitors appreciated the hotel's beautiful views.
• Rooms were noted as spacious, clean, and comfortable.
• A few guests mentioned that some staff members were very helpful and polite.

Areas to improve

Emirati guests encountered issues concerning breakfast quality, cleanliness standards, and certain aspects of service and facilities at Royal Comfort Hotel.

• Many guests reported dissatisfaction with the breakfast quality and limited variety.
• Concerns were raised regarding the general cleanliness of some areas.
• Some visitors experienced unwelcoming or unhelpful staff interactions.
• Rooms were described as narrow, lacking basic amenities.

What guests love

Kuwaiti guests appreciate the hotel's convenient location near key attractions and the helpful, friendly staff.

• The location is ideal, close to markets and tourist sites.
• Staff are friendly and cooperative, providing good service.
• Rooms are spacious and offer nice views.

Areas to improve

A few Kuwaiti guests noted that the bed mattresses could be more comfortable, and some experienced issues with air conditioning temperature control.

• Bed mattresses are uncomfortable and require replacement.
• Difficulty in adjusting the air conditioning temperature.
• Some apartments could benefit from more thorough cleaning.

What guests love

Qatari guests appreciate the hotel's prime location, offering convenient access to shops and dining, complemented by pleasant views.

• The location is ideal with shops and cafes situated directly below the hotel.
• The views from the rooms were noted as beautiful and impressive.
• Reception staff were very helpful and accommodating with guest requests.

Areas to improve

Some Qatari guests found the breakfast options to be limited, though generally acceptable.

• Breakfast offerings were noted as somewhat limited.
• No significant complaints were raised by guests.

What guests love

Omani visitors praise the stunning sea views and the integrated facilities within the hotel, including dining and coffee options, contributing to a pleasant stay.

• good sea views from rooms and balconies.
• Convenient ground-floor market and dining services.
• Pleasant room spaces and lobby amenities.
• Good overall hotel cleanliness.

Areas to improve

Some Omani visitors encountered issues with air conditioning control, TV channel selection, and experienced disturbances from external noise due to weak soundproofing, alongside inconsistent cleaning services.

• Difficulty controlling air conditioning temperature.
• Limited TV channels and lack of preferred language options.
• External noise disturbances due to poor sound insulation.
• Inconsistent or unsatisfactory room cleaning service.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

Hurriyet Mahallesi Hurriyet Mahallesi Yolu Konakonu Yol Ustu Kume Evler no:1 , 61700 Trabzon, Turkey