Royal Termal Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainisOmanis

What guests love

Arab guests frequently praise the hotel's friendly staff and their helpfulness, noting the convenience of multilingual support. Many also appreciated the spacious and clean rooms, along with the relaxing thermal facilities.

• Staff members are consistently helpful and friendly, offering good guest support.
• Rooms are spacious and clean, featuring comfortable beds for a good rest.
• The thermal facilities and pools provide a pleasant relaxation experience.
• The hotel's location is convenient for accessing local attractions.

Areas to improve

Some guests noted maintenance issues, including weak internet connectivity and a need for carpet and bathroom updates. The breakfast selection was occasionally found to be limited, and some bathrooms were described as small.

• There is a need for improved room and bathroom maintenance, and carpet renewal.
• Internet connectivity can be weak and unstable at times.
• Breakfast options are limited and could benefit from more variety.
• Certain bathrooms are small and require necessary upkeep.

What guests love

Saudi visitors appreciate the hotel's welcoming staff and convenient location, along with spacious and comfortable rooms that contribute to a pleasant stay.

• Guests highlight the helpfulness and cooperation of the staff, particularly those who speak Arabic.
• The hotel's location is noted as convenient and advantageous for exploring the area.
• Rooms are frequently praised for their generous size and comfort, suiting families and individuals alike.
• The quality and variety of breakfast offerings are mentioned positively by many.

Areas to improve

Some Saudi visitors encountered issues with limited bathroom space, the condition of some furnishings, and a restricted breakfast selection.

• A few guests mentioned cramped bathroom sizes and minor water drainage concerns.
• Observations were made regarding the need for carpet renewal in certain areas due to cleanliness.
• Several visitors noted that breakfast options were limited and could benefit from more variety.
• Concerns were raised about air conditioning control and the absence of currency exchange services.

What guests love

Emirati guests appreciated the hotel's good services and high cleanliness standards, highlighting the staff's welcoming nature and good hospitality.

• Visitors praised the cleanliness of rooms and facilities, noting the bathrooms offered a unique experience.
• The staff's warm hospitality was a standout, with special thanks extended to individuals for their attentiveness.
• Guests enjoyed the breakfast provided and found the hotel's location to be convenient.

Areas to improve

Some Emirati guests encountered issues with room views, internet quality, and appliance functionality, alongside a lack of certain amenities.

• A few visitors mentioned a lack of a clear view from their standard rooms.
• Concerns were raised regarding internet quality and air conditioning performance at times.
• Some noted a need for additional maintenance and the absence of an iron in the rooms.

What guests love

Kuwaiti guests found the Royal Termal Hotel to be a pleasant stay, highlighting its convenient location and spacious rooms.

• Staff members were frequently praised for their polite and helpful demeanor.
• The hotel's prime location was noted as a significant advantage by visitors.
• Guests appreciated the comfortable and well-sized rooms.
• Complimentary services like valet parking and spa access added to the positive experience.

Areas to improve

A few Kuwaiti guests encountered issues related to property maintenance and service responsiveness, impacting their overall comfort.

• Some visitors noted that certain areas, like bathroom grout and carpets, required better upkeep.
• Requests for amenities or services sometimes experienced delays from the staff.
• Concerns were raised about the cleanliness of carpets and the availability of certain items like irons.
• Certain guests found additional charges for children or unclear hotel policies to be inconvenient.

What guests love

Qatari guests appreciate the comfort and cleanliness of the hotel rooms, with special mention of the ample breakfast choices and convenient parking availability.

• Comfortable beds and high room cleanliness.
• Friendly and helpful staff providing attentive service.
• Diverse breakfast options catering to various tastes.
• Convenient on-site parking facilities.

Areas to improve

Overall, Qatari guests encountered few issues, though some noted the location might not be ideal and an unpleasant odor was detected in the sauna and thermal water areas.

• Some guests found the location to be less than ideal.
• An unpleasant smell was noted in the sauna and thermal water areas.
• A few guests felt the actual experience did not match the website's presentation.

What guests love

Bahraini guests appreciated the attentive service and cooperation from the hotel staff, along with a good location and satisfactory room sizes.

• Guests valued the prompt support and assistance from the front desk.
• The housekeeping team's work was commended.
• Some noted smooth check-in processes and room upgrades.

Areas to improve

Some Bahraini visitors encountered issues with unstable internet connectivity, alongside comments regarding the quality and variety of breakfast options.

• Some guests reported weak and frequently disconnecting internet service.
• The breakfast was noted as needing improvement in main course selections.
• A few experienced room warmth during winter, leading to open windows and street noise.

What guests love

Omani visitors praise the friendly service and comfortable amenities at Royal Termal Hotel, noting its good location and good value for money.

• Guests commend the supportive reception and helpful staff throughout their stay.
• Rooms are described as spacious and clean with comfortable beds, and thermal facilities offer relaxation.
• The hotel's convenient location and proximity to attractions are appreciated by visitors.
• Breakfast is noted as good, with some snacks and drinks provided.

Areas to improve

Some Omani visitors noted a need for updates at the hotel, including furniture and facility maintenance, alongside some service-related issues.

• Guests mentioned that the furniture in the rooms is old and requires updating.
• Sound insulation between rooms was noted as poor, with occasional weak Wi-Fi connection.
• There was dissatisfaction regarding extra charges for certain breakfast items like omelets.
• Some facilities, such as bathrooms and room curtains, could benefit from maintenance or better cleaning.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Toilet
• Free toiletries
• Bathrobe
• Hairdryer

Where it is

ÇEKİRGE MAHALLESİ ÇEKİRGE CADDESİ NO:135 OSMANGAZİ/BURSA, 16070 Bursa, Turkey