Royal Villa

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisOmanis

What guests love

Guests praise the tranquil location and beautiful views offered by the villa, alongside the staff's helpfulness and warm reception.

• The elevated location provides wonderful panoramic views and notable quietness.
• Staff members are cooperative and offer friendly service, with special thanks to some individuals.
• The villas are spacious and clean, offering comfortable space for family stays.
• The reception was good and interactions with the staff were positive.

Areas to improve

Some guests encountered issues with room cleanliness, delays in check-in, and insufficient basic services like nearby shops or restaurants.

• Complaints were made regarding the cleanliness level in rooms and bathrooms, and occasional delays in preparation.
• Essential services like grocery stores or restaurants are distant, necessitating taxi use.
• Some villas lacked basic amenities such as ovens or cooking utensils, and unpleasant odors were noted.
• The breakfast offered was limited or repetitive, and in some instances, unavailable.

What guests love

Saudi guests frequently highlight the attentive service provided by the cooperative staff and the serene location offering beautiful views.

• Many guests commend the dedication of staff members like Mohammed, Abdulrab, and Abu Bakr in offering assistance and a warm welcome.
• Saudi visitors appreciate the beauty of the elevated location and the overall tranquility the property provides.
• The spaciousness and comfortable design of the villas are noted as positive aspects by guests.

Areas to improve

Some Saudi guests encountered challenges related to essential services, including the need for a car, limited breakfast options, and issues with cleanliness and maintenance.

• Guests indicate the necessity of having a car for transportation due to the location's distance from services and attractions.
• The limited and repetitive breakfast menu was frequently mentioned, alongside comments regarding the cleanliness of dishes and kitchenware.
• Some visitors reported the presence of insects, issues with bathroom and air conditioning maintenance, as well as poor lighting and internet connectivity.

What guests love

Royal Villa is a preferred choice for Emirati families seeking comfort and tranquility, with guests appreciating the cooperative staff and well-equipped facilities for a pleasant stay.

• Guests highlight the helpfulness and cooperative nature of the reception staff.
• Front-row villas are noted for their superior location and quality.
• The villa offers a peaceful and relaxing atmosphere.
• Rooms are described as spacious, air-conditioned, and featuring smart TVs.

Areas to improve

Some Emirati visitors encountered issues with cleanliness and unpleasant odors in certain units, alongside minor Wi-Fi connectivity problems.

• Insects were noted in some accommodations due to the natural surroundings.
• A few guests mentioned an unpleasant smell in the unit and bathroom.
• Minor issues with Wi-Fi connectivity were reported.

What guests love

Kuwaiti guests appreciated the villa's prime location and the helpfulness of the staff, contributing to a pleasant stay.

• The villa's convenient location was a significant advantage.
• Staff cooperation and friendly service were valued.
• The villa offers a good stay experience for families and groups.

Areas to improve

Some Kuwaiti guests noted that the breakfast experience did not meet expectations and that the service level was limited.

• The breakfast offerings were not satisfactory for some visitors.
• A limited level of service was observed during their stay.
• There were comments regarding breakfast quality and service.

What guests love

Qatari guests found the accommodation to be a good choice for their stay in Trabzon, appreciating the quality of breakfast and the respectful, helpful staff.

• Qatari visitors enjoyed a pleasant stay in Trabzon.
• The provided breakfast was well-received.
• Staff members were noted for their respectfulness and helpfulness.

Areas to improve

Some Qatari visitors encountered issues with misleading photos and insufficient sound insulation between floors, leading to some disturbance.

• Displayed photos caused some confusion regarding accommodation options.
• Poor soundproofing between floors was noted.
• This resulted in minor disturbances from moving furniture.

What guests love

Omani guests appreciate the villa's prime location and beautiful views, noting its quiet atmosphere and easy accessibility.

• The location and view offer a pleasant experience.
• The villa provides a calm and tranquil environment.
• Easy access to the property.
• Friendly and respectful staff.

Areas to improve

Some Omani guests experienced significant delays in room handover, encountering issues with facility cleanliness and repeated requests for cleaning.

• Long waiting times for room readiness.
• Concerns raised about the cleanliness of floors and toilets.
• Multiple requests for cleaning were necessary.
• Management of the villa did not meet expectations.

Amenities

• Shared kitchen
• Dining table
• Cleaning products
• Stovetop
• Kitchenware
• Electric kettle
• Kitchen
• Washing machine

Where it is

Güzelyalı mahallesi ,Kume evleri ,no 53 Arsın Trabzon, 61900 Trabzon, Turkey