Roys Hotel & Suites

What Arab guests said

🌍All ArabsSaudisEmiratisQataris

What guests love

Arab guests generally found their stay pleasant, highlighting the hotel's convenient location near key attractions and amenities.

• Staff members are frequently praised for their welcoming attitude and helpfulness.
• Rooms are described as spacious and comfortable, contributing to a good experience.
• The hotel's proximity to tram stations and popular areas is a significant advantage.
• Guests appreciated the good value offered for the hotel's prime location.

Areas to improve

A few guests noted areas for improvement, particularly concerning the cleanliness of certain items and the repetition of breakfast options.

• Some guests mentioned that carpet and bed linen cleanliness could be better.
• The breakfast selection was noted as repetitive, with no buffet available on certain days.
• Sound insulation between rooms was a concern for some visitors.
• The hotel's uphill location presented a challenge for some guests.

What guests love

Saudi guests commend the hotel's strategic location near attractions and transport, highlighting the staff's attentive service and constant helpfulness.

• The hotel boasts a prime location close to Galata Port and the tram line, facilitating easy access to key areas.
• Guests appreciate the rooms' cleanliness and comfort, alongside the good value offered for the location.
• Staff friendliness and attentive service are frequently mentioned, with many noting their helpful and welcoming attitude.
• Suites and apartments offer a comfortable, hotel-like experience suitable for families, featuring spacious and well-organized layouts.

Areas to improve

Some Saudi guests noted areas for improvement, including accessibility challenges due to inclines and specific points regarding carpet cleanliness or service requests.

• Guests find navigating the area challenging due to the hotel's elevated location, particularly for those with elderly companions or strollers.
• Some reviews mentioned issues with carpet cleanliness or damaged bed linens upon arrival.
• Housekeeping is provided only upon request, and breakfast could benefit from more variety.
• The hotel lacks dedicated parking, and sound insulation between rooms was a noted concern.

What guests love

Emirati guests appreciate the comfort and spaciousness of the rooms, along with the hotel's convenient location offering easy access to transport and nearby amenities.

• Rooms are notably spacious and comfortable.
• The location is convenient, close to the tram and shops.
• Spa facilities were found to be good.
• Overall a satisfactory stay experience.

Areas to improve

Some guests noted that breakfast was repetitive and room cleanliness could benefit from minor improvements, though these issues were addressed upon notification.

• Breakfast was good but lacked variety.
• Room cleanliness required some attention.
• Buffet breakfast was unavailable on certain days.

What guests love

Qatari guests commend the attentive service and accommodating staff who consistently strive to ensure guest comfort.

• The hotel features spacious and comfortable rooms offering a warm stay.
• Visitors praise the staff's friendliness and readiness to assist.
• Guests feel comfortable and welcomed throughout their visit.

Amenities

• Tour or class about local culture
• Wine/Champagne
• Public transit tickets
• Invoice provided
• Private check-in/out
• Concierge
• Baggage storage
• Tour desk

Where it is

Boğazkesen Cd. no 45/5, Beyoglu, 34433 Istanbul, Turkey