Ruby Hotel
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests appreciate the hotel's convenient location and the presence of Arabic-speaking staff, which enhances communication and comfort during their stay.
- The hotel's location is praised for its accessibility.
- Arabic-speaking staff provide helpful and friendly service.
- Guests value the ease of communication with the team.
Areas to improve
A few guests experienced discomfort with the beds, and some noted issues with bathroom cleanliness despite attempts to address it with the reception.
- Some beds were not sufficiently comfortable.
- Bathroom cleanliness did not meet expectations for some visitors.
- Basic amenities sometimes needed to be requested from reception.
What guests love
Saudi visitors appreciate the hotel's convenient location and the helpfulness of Arabic-speaking staff, contributing to a pleasant stay.
- The hotel's location is well-regarded for accessibility.
- Staff members are available and speak Arabic.
- The hotel offers a comfortable environment for families.
Areas to improve
Some guests noted issues with cleanliness, particularly in bathrooms which were not consistently cleaned, and a need to request basic supplies daily.
- Bathroom cleanliness did not meet expectations during the stay.
- Basic amenities required frequent requests.
- Response to cleaning requests was not effective.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bidet
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
Show all amenities (50)
- Hairdryer
- Shower
- Linens
- Wardrobe or closet
- Cleaning products
- Electric kettle
- Socket near the bed
- Clothes rack
- Streaming service (like Netflix)
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
- Minibar
- Tea/Coffee maker
- Invoice provided
- Lockers
- Private check-in/out
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Dry cleaning
- Fax/Photocopying
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key access
- 24-hour security
- Safe
- Shuttle service
- Air conditioning
- Smoke-free property
- Wake-up service
- Heating
- Elevator
- Family rooms
- Airport shuttle
- Room service
- Upper floors accessible by stairs only
- Upper floors accessible by elevator
Where it is
Mecit Ali Sokak 17, Besiktas, 34357 Istanbul, Turkey