Sanasaryan Han, a Luxury Collection Hotel, Istanbul

What Arab guests said

🌍All ArabsSaudisEmiratisQataris

What guests love

Guests praise the hotel's prime location and elegant design, complemented by the good service from a friendly and helpful staff.

• The hotel boasts an ideal location, offering convenient access to key areas.
• Visitors commend the sophisticated decor and elegant ambiance.
• Staff provide personalized and outstanding service that exceeds expectations.
• The breakfast is highlighted as a delightful culinary experience.
• Rooms are comfortable and equipped with modern amenities.

Areas to improve

Some guests encountered challenges with hotel access due to its central location, alongside minor issues with check-in procedures and room amenities.

• Guests face difficulties with vehicle drop-off directly at the hotel due to its central placement.
• Check-in processes were noted as occasionally lengthy.
• A lack of certain basic amenities, such as hand soap in bathrooms, was observed.
• Interior rooms facing the courtyard may lack adequate ventilation.

What guests love

Saudi guests praise the hotel's convenient location and the refined service provided by the staff, contributing to a pleasant stay.

• The hotel's prime location serves as an ideal base for exploring the city.
• Staff members are friendly and professional, offering service befitting a five-star establishment.
• The venue is noted for its beauty and elegance, creating a sense of comfort and luxury.

Areas to improve

Some Saudi guests encountered challenges with a lengthy check-in process and luggage drop-off procedures at the hotel's entrance.

• Luggage drop-off requires prior arrangement with the hotel due to limited direct access.
• The check-in process took a considerable amount of time for some visitors.
• Interior rooms facing the courtyard may lack adequate ventilation compared to street-facing rooms.

What guests love

Emirati guests praise Sanasaryan Han for its elegant design and prime location in the heart of the French street area, complemented by friendly and good staff service.

• The hotel features refined decor and a well-furnished ambiance.
• Its location is in a vibrant area, offering good accessibility.
• Guests highlighted the personalized and exemplary service from the helpful staff.
• Rooms offer good comfort with AC, pleasant showers, and comfortable beds.

Areas to improve

Some Emirati guests experienced inconvenience reaching the hotel due to its location, as taxis are restricted from the immediate entrance, requiring a walk with luggage.

• Guests must walk a distance to reach the hotel due to taxi access restrictions.
• A lack of basic bathroom amenities, such as hand soap, was noted.

What guests love

Qatari guests appreciated the hotel's prime location and high standards of cleanliness, alongside the welcoming atmosphere and hospitality experienced throughout their stay.

• Guests highlighted the hotel's strategic location and proximity to key attractions.
• The high level of cleanliness across the hotel's facilities was noted.
• The warm welcome and friendly service from staff received special praise.
• Mr. Mustafa provided valuable assistance, leaving a positive impression.

Areas to improve

Some Qatari visitors encountered restrictions regarding car entry times at the hotel, an aspect that could be improved for a smoother experience.

• Specific time restrictions for car entry into the hotel were noted.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

Hobyar Mah. Mimar Kemalettin Cad., No:10, Fatih, Sirkeci, Fatih, 34112 Istanbul, Turkey