Santra Bosphorus Hotel
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests frequently praise the hotel's convenient location and its proximity to key attractions, alongside the high standards of cleanliness and the friendly service provided by the staff.
- Guests highlight the staff's welcoming demeanor and helpfulness, with specific individuals often mentioned for their good support.
- The hotel's location is consistently noted as a significant advantage, being close to the beach, dining, shopping, and transport links.
- The property is described as clean and well-maintained, contributing positively to the overall guest experience.
Areas to improve
Some Arab guests encountered issues concerning room quality and facilities, including discomfort and inadequate soundproofing.
- A few guests reported uncomfortable beds, small room and bathroom sizes, and the poor condition of towels.
- Problems with water supply interruptions and the absence of advertised parking facilities were noted by some visitors.
- Noise disturbances from the street or outside the rooms were mentioned, attributed to weak sound insulation.
What guests love
Saudi visitors praise the hotel's welcoming hospitality, particularly from Mr. Hussein, and note the clean, pleasant-smelling environment that contributes to a comfortable stay.
- Warm reception and kind interactions from staff members.
- Cleanliness and tidiness of rooms and common areas.
- good hotel location near the Bosphorus and shops.
- The overall quiet atmosphere of the property.
Areas to improve
Some Saudi visitors encountered issues with sound insulation, as street noise affected their comfort, alongside minor service-related concerns.
- Poor sound insulation from the street and adjacent rooms.
- Maintenance issues in bathrooms and lighting.
- Lack of certain basic services like daily cleaning.
- Inflexibility regarding checkout times.
What guests love
Emirati guests appreciated the hotel's prime location and the refined, good services provided by the cooperative staff.
- The accommodation was very clean.
- The hotel's location is quite good.
- Staff interactions were pleasant and helpful.
Areas to improve
Some visitors encountered issues with room allocation, a day-long water outage, and the unavailability of advertised parking facilities.
- The room provided did not match the initial booking.
- There was a water interruption lasting for a full day.
- Parking was not available as advertised.
What guests love
Kuwaiti guests praise the hotel's convenient location near vital amenities, extending special thanks to the cooperative and friendly staff.
- The hotel's strategic location offers easy access to the beach, restaurants, and shops.
- Visitors commend the staff's helpfulness and consistent support.
- The hotel is considered good value for the money spent.
- Reception staff provided friendly and helpful service.
Areas to improve
No significant negative feedback was noted by Kuwaiti guests in this set of reviews.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bidet
- Additional toilet
- Slippers
- Private bathroom
- Toilet
- Free toiletries
Show all amenities (60)
- Bathrobe
- Hairdryer
- Shower
- Linens
- Wardrobe or closet
- Alarm clock
- Walk-in closet
- Outdoor furniture
- Garden
- Cleaning products
- Electric kettle
- Refrigerator
- Drying rack for clothing
- Clothes rack
- Dining area
- Seating area
- Desk
- Streaming service (like Netflix)
- Flat-screen TV
- Cable channels
- Satellite channels
- Radio
- TV
- Pay-per-view channels
- Bar
- Invoice provided
- Lockers
- Private check-in/out
- ATM on site
- Currency exchange
- 24-hour front desk
- Daily housekeeping
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safe
- Carbon monoxide detector
- Convenience store on site
- Hypoallergenic
- Designated smoking area
- Air conditioning
- Hypoallergenic room available
- Mosquito net
- Wake-up service
- Hardwood or parquet floors
- Heating
- Soundproofing
Where it is
Vatman Sokak No: 5, Besiktas, 34353 Istanbul, Turkey