Sapanca Aqua Wellness Spa Hotel
Hotel in Sapanca, Turkey
What Arab guests said
What guests love
Arab guests appreciate the hotel's attractive location and beautiful surrounding gardens, with children particularly enjoying the water attractions.
- Families found the water park attractions enjoyable.
- The hotel's location was noted positively by some.
- Some reception staff provided welcoming service.
- Massage services were appreciated by certain guests.
Areas to improve
Guests reported issues with small room sizes and dated furniture, alongside negative interactions with some staff and a disappointing breakfast experience.
- Rooms were described as small with old furniture.
- Some guests encountered poor staff service.
- Breakfast quality did not meet expectations for some.
- The hotel was noted as needing general maintenance.
What guests love
Saudi guests appreciate the hotel's appealing location and beautiful surrounding gardens, along with the quality of the breakfast and dinner served.
- The prime location offers lovely garden views.
- Quality dishes served during breakfast and dinner.
- Some staff members displayed kindness and good manners.
Areas to improve
Some Saudi guests encountered negative experiences regarding room size, dated furniture, and difficulties with reception staff interactions.
- Rooms were described as small with old furniture.
- One visitor faced issues with room allocation.
- The room entry experience was not comfortable for some guests.
What guests love
Kuwaiti guests found the water attractions at the hotel to be a source of enjoyment and fun during their stay.
- Kuwaiti visitors enjoyed the water park experience.
- Some Kuwaiti families found the water activities entertaining.
Areas to improve
Some Kuwaiti guests expressed dissatisfaction with the hotel's condition and staff, citing negative experiences with service and perceived discrimination.
- Staff interactions were described as very poor, with claims of discriminatory behavior towards Arab guests.
- Kuwaiti visitors encountered issues with unclear rules regarding prohibited items.
- The hotel was described by some guests as worn out and not meeting expectations for its rating.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- 2 swimming pools
- Free Wifi
- Spa and wellness center
- Free parking
- Family rooms
- Fitness center
- Airport shuttle
- Non-smoking rooms
Show all amenities (10)
- Bar
- Breakfast
Where it is
Cayici Mah. Sonmez Cad. No:47, 54600 Sapanca, Turkey