Sapanca Cayir Cimen Otel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainis

What guests love

Arab guests frequently praise the resort's convenient location near amenities and restaurants, alongside its recreational facilities like gardens and pools that offer an enjoyable family experience.

• Many commend the staff's friendly and helpful demeanor, particularly Mr. Mohammed.
• The well-maintained gardens and green spaces with domestic animals are a key attraction for families and children.
• Guests appreciate the availability of amenities such as swimming pools and children's play areas, enhancing the stay.
• The location is noted for providing easy access to nearby restaurants and shops.

Areas to improve

Some guests noted issues concerning the cleanliness of certain facilities, difficulties with door and window closures, and discomfort with beds in some units.

• Comments were made regarding the need to improve cleanliness levels in some units and bathrooms.
• A few visitors experienced challenges with closing and opening doors and windows, requiring a specific method.
• Several guests reported that the beds and pillows were not sufficiently comfortable.
• Some mentioned unpleasant odors in bathrooms or from certain animals within the resort.

What guests love

Saudi guests appreciate the resort's beautiful and peaceful location, highlighting its diverse recreational facilities suitable for families.

• Many visitors commend the staff's attentive service, particularly Mr. Mohammed, for their helpfulness and Arabic communication.
• The well-maintained gardens, swimming pool, children's play areas, and pet animals are noted as key attractions for families.
• Guests praise the resort's proximity to essential services like restaurants and shops, enhancing the overall convenience.
• The villas are described as comfortable and well-equipped, offering pleasant spaces for relaxation and enjoyment.

Areas to improve

Some Saudi guests encountered issues with facility cleanliness and maintenance in certain units, alongside remarks regarding pricing policies.

• Several visitors noted inconsistencies in cleanliness, particularly with linens and bathrooms, and a lack of daily villa cleaning.
• Complaints were made about difficult-to-close doors and windows, unpleasant bathroom odors, and the condition of some furniture.
• Some guests expressed dissatisfaction with high prices or unexpected additional charges based on child numbers and ages.
• Problems were reported with hot water availability, small room sizes, and the presence of dogs within the resort.

What guests love

Emirati guests appreciate the hotel's good location and proximity to various amenities, along with the availability of enjoyable play areas and a farm for families.

• The hotel's location is convenient and close to everything.
• Enjoyable play areas and a farm are available.
• Breakfast is satisfactory.

Areas to improve

Some Emirati guests encountered remarks concerning the level of cleanliness and the service provided by some staff members during their stay.

• Certain aspects of cleaning require improvement.
• Service from some staff members was not up to standard.

What guests love

Kuwaiti guests appreciate the hotel's pleasant location, highlighting the friendly and helpful staff who provided attentive service.

• Staff members are welcoming and cooperative.
• The resort offers good facilities suitable for families.
• The location provides beautiful natural views.
• Rooms and villas are comfortable for a good stay.

Areas to improve

Some Kuwaiti visitors found the area lacked activities and the weather was uncomfortable, with comments on the pool size and certain room aspects.

• The surrounding area offers limited entertainment options.
• The weather was uncomfortably hot and humid.
• The swimming pool was small in size.
• Some rooms felt cramped with older furniture.

What guests love

Qatari guests found the hotel to be a pleasant and comfortable stay, appreciating its convenient location and the welcoming service.

• The hotel's proximity to shops and restaurants, easily reachable on foot, was a highlight.
• The staff's friendly and helpful demeanor contributed positively to the experience.
• Guests generally found the hotel to be a beautiful and comfortable environment.

Areas to improve

Some Qatari visitors noted a minor drawback related to external noise from the nearby highway.

• The sound of cars from the highway was noticeable to some.
• No other significant negative points were raised.

What guests love

Bahraini guests appreciate the hotel's good location, noting its quiet atmosphere and general cleanliness, alongside the staff's respectful and cooperative demeanor.

• The hotel's location is consistently highlighted as good.
• Guests found the place to be quiet and generally clean.
• Staff members are described as very respectful and helpful.

Areas to improve

Some Bahraini visitors encountered issues with service quality and breakfast, alongside observations regarding the need for maintenance and cleanliness in certain areas.

• Service quality was noted as being poor.
• Breakfast was repetitive and did not meet expectations.
• Certain areas of the hotel require maintenance and adequate cleaning.

Amenities

• Stovetop
• Kitchenware
• Electric kettle
• Kitchen
• Microwave
• Refrigerator
• Kitchenette
• Linens

Where it is

Soguksu Mah Durak Sokak 27/9 Sapanca, 54600 Sapanca, Turkey