Şehir Hotel Old City
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests frequently praise the hotel's convenient location, highlighting its proximity to transport and key attractions, alongside the helpfulness of the staff.
- The strategic location, offering easy access to public transport and points of interest, is a significant advantage noted by visitors.
- Guests appreciate the staff's cooperative attitude and their readiness to assist with guest needs.
- Many visitors find the hotel provides a calm and pleasant environment, with attention paid to cleanliness.
Areas to improve
Some guests encountered issues regarding room conditions and facilities, including cleanliness and maintenance concerns, alongside service-related challenges.
- A number of guests reported concerns with room cleanliness, such as unpleasant odors or the presence of insects, as well as dated furnishings.
- Several visitors noted malfunctions in amenities like televisions or bathroom fixtures, and poor internet connectivity.
- Some experienced difficulties with reception communication or receiving requested services, with complaints about unfulfilled compensation promises.
What guests love
Saudi guests frequently praise the hotel's prime location in the historic district, making it an ideal base for exploring nearby attractions and markets.
- The central location is very close to metro and tram stations.
- Guests appreciate the cooperative and helpful nature of the staff.
- Breakfast is described as good and varied, offering satisfactory choices.
- The hotel's recent renovations and upkeep are noted positively.
Areas to improve
Some Saudi visitors noted issues with room cleanliness and occasional small room sizes, alongside remarks about sound insulation.
- Insects were reported in bathrooms, and some rooms lacked sufficient cleanliness.
- Certain rooms are described as small and cramped, potentially affecting comfort.
- At times, television sounds from adjacent rooms could be heard.
- One guest experienced communication difficulties with distant reception staff.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Toilet
- Free toiletries
- Hairdryer
- Shower
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- Linens
- Wardrobe or closet
- City view
- View
- Coffee machine
- Cleaning products
- Electric kettle
- Socket near the bed
- Clothes rack
- Bicycle rental
- Cycling
- Desk
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Fruit
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Public transit tickets
- Lockers
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Children's high chair
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- 24-hour security
- Safe
- Shuttle service
- Grocery deliveries
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Smoke-free property
Where it is
Hocapasa Mah Orhaniye Cad.No:6-8 Fatih Sirkeci, Fatih, 34410 Istanbul, Turkey