Serai Hotel
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests praise the hotel's convenient location near major attractions and highlight the staff's welcoming and helpful demeanor.
- The location is very convenient for visiting the Grand Bazaar and Sultanahmet.
- Staff members are notably polite and always ready to assist guests.
- The hotel offers good value for the money spent.
Areas to improve
A few guests mentioned that the breakfast experience could be improved, noting it was served individually on a tray.
- The breakfast service could be better.
- Breakfast was served individually, which some found less than ideal.
What guests love
Emirati guests appreciated Serai Hotel, finding its location convenient and the staff notably helpful. The hotel offers good value for money.
- Emirati visitors highlighted the hotel's convenient location.
- Staff members were described as very nice and helpful.
- The hotel is considered good value for money.
Areas to improve
Some Emirati guests noted that the breakfast experience could be improved, particularly regarding its service style.
- There were comments suggesting the breakfast could be better.
- Breakfast was served individually to each guest.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Show all amenities (60)
- Shower
- Linens
- Wardrobe or closet
- City view
- View
- Terrace
- Electric kettle
- Socket near the bed
- Clothes rack
- Desk
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- Coffee house on site
- Fruit
- Snack bar
- Breakfast in the room
- Minibar
- Tea/Coffee maker
- Invoice provided
- Lockers
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
- Family rooms
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shuttle service
- Air conditioning
- Smoke-free property
- Wake-up service
- Hardwood or parquet floors
- Soundproofing
- Car rental
- Soundproof rooms
- Elevator
Where it is
Mithat Paşa Caddesi Yılmazlar Han Apartmanı No: 21/101, Fatih, 34130 Istanbul, Turkey